Safety & Security Representative - Full-Time

At KVC Hospitals, safety is not just about supervision — it’s about creating calm during chaos, building trust during crisis, and helping children and adults feel secure enough to heal.

If you are someone who stays steady under pressure, believes in treating people with dignity, and wants a career where your presence truly matters, this role gives you the opportunity to make a direct impact every single day.

really Work Wellbeing Score: 83

Our employees consistently report strong workplace wellbeing, support, purpose, and team connection — because we believe caring for our staff is essential to caring for our patients.

Position Summary

Safety & Security Representatives play a critical role in supporting direct care staff and maintaining a safe, therapeutic environment for youth and adults receiving psychiatric care.

This position is far more than traditional security work. Team members actively engage patients through trauma-informed and person-centered approaches while helping maintain structure, safety, and emotional stability across the unit. You will help de-escalate difficult situations, model positive behavior, support treatment goals, and provide compassionate supervision to individuals experiencing behavioral health challenges.

At times, Safety & Security Representatives may step into a Lead Capacity role when unit leadership is unavailable based on staffing and operational needs.

At KVC, every interaction matters. We expect our staff to lead with:

• Respect

• Accountability

• Integrity

• Open and Honest Communication

• Teamwork

• Continuous Growth

We are looking for professionals who can remain calm, solution-focused, empathetic, and dependable while helping others through some of the most difficult moments of their lives.

Essential Responsibilities

• Supervise unit activities and patient movement

• Maintain a safe, clean, and orderly environment

• Support youth and adults through engagement and positive interaction

• Assist with patient supervision and daily activities

• Follow individualized treatment plans developed by interdisciplinary teams

• Utilize effective de-escalation and crisis intervention techniques

• Initiate emergency response procedures when necessary

• Complete required documentation accurately and on time

• Record patient behaviors, interactions, and relevant observations

• Transport patients to appointments and visits as needed

• Assist with meals, laundry, and unit support responsibilities when directed

• Attend required meetings, trainings, and annual in-service education

• Utilize KVC systems to maintain training, scheduling, and employee information

Minimum Qualifications

Education

• High school diploma or GED from an accredited institution

Licensure

• Valid driver’s license

• Valid/current auto insurance

Experience

• At least one year of related experience and/or training

• Intermediate computer proficiency including:

  • Microsoft Word

  • Microsoft Excel

  • Outlook Email

  • Typing/keyboarding skills

Preferred Experience

Candidates with the following experience are strongly encouraged to apply:

• Behavioral health or psychiatric care settings

• Trauma-informed care

• Crisis intervention

• Person-centered care approaches

• Working with youth or adults experiencing behavioral health crises

Physical Requirements

This role requires the ability to actively support a dynamic hospital environment. Responsibilities may include:

• Standing, walking, bending, kneeling, crouching, balancing, and reaching

• Frequently lifting or moving up to 25 pounds

• Occasionally lifting or moving up to 75 pounds

• Maintaining awareness and responsiveness in active treatment settings

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Work Environment

This position is based in a psychiatric hospital setting with moderate noise levels and occasional exposure to outdoor conditions. The work is fast-paced, team-oriented, and mission-driven.

Why KVC Hospitals?

At KVC, you are not just filling a position — you are becoming part of a mission focused on healing, safety, and hope.

We invest in our employees because the work you do matters.

When you join KVC Hospitals, you join a team committed to:

• Compassionate patient care

• Professional growth

• Strong leadership support

• Collaborative teamwork

• A culture where people genuinely care about one another

Your presence can change someone’s hardest day into the beginning of recovery.

Apply today and become part of a team where safety, compassion, and purpose come together.