What are the responsibilities and job description for the Operations Intern position at Kuvare?
About the role
We are seeking a highly motivated and detail-oriented Operations Intern to join our team at Kuvare Corporate Management, a leading life insurance and annuities provider. The intern will support various operational tasks, process improvements, and cross-functional collaboration within the organization. This role is ideal for someone who is eager to gain hands-on experience in the life insurance industry and is interested in learning about back-office operations, process management, and customer service in a dynamic business environment.
What you'll do
- Operational Support: Assist in day-to-day operational activities, including policy administration, data entry, and maintaining accurate customer records.
- Process Improvement: Identify opportunities for efficiency in workflow processes and assist in implementing new systems or improvements.
- Documentation and Reporting: Prepare and update operational documents, reports, and manuals. Assist with maintaining proper documentation for audits and compliance purposes.
- Cross-Departmental Coordination: Work closely with other departments such as underwriting, claims, and customer service to streamline communication and resolve any operational issues.
- Data Analysis: Assist in data collection, analysis, and reporting to support the decision-making process within the operations team.
- Customer Service Support: Provide back-office support for customer inquiries and issue resolution, ensuring all customer interactions are handled efficiently.
- Special Projects: Participate in special projects as assigned by the Operations Manager, which may include research, strategy development, or new initiatives
Qualifications
- Enrolled at an undergraduate institution with an excellent academic record
- Demonstrated interest in business operations
- Ability to work in a fast-paced environment
- Ability to learn quickly and take on new responsibilities
- Excellent finance skills and sound accounting knowledge
- Strong verbal and written communication skills
- Strong organizational skills; self-motivated and team oriented
- Some proficiency with Bloomberg, Excel, Word, and PowerPoint
- Strong results orientation and ability to work in a fast-paced environment
- Ability to learn quickly and take on new responsibilities