What are the responsibilities and job description for the Management Technician - Rohrbach Library Information Desk position at Kutztown University?

Job Summary

The Management Technician is part of the Rohrbach Library team. It is a key leadership role that combines customer service, supervision, and library operations. This position will hire, train and supervise student employees for the information desk and the curriculum materials collection. They will oversee the daily operations of the information desk, manage circulation services, coordinate course reserve materials, and play an important role in supporting student success. Additionally, this position will serve as the primary point of contact for library patrons, ensuring every visitor receives accurate, professional, and welcoming assistance.

This full-time position offers a consistent Monday – Friday schedule from 7:30am – 4:00pm, with no evenings, weekends, or holidays required.

Minimum Qualifications

Customer service experience on the front line
Communication experience in-person, telephone and email
Familiarity with Office 365 or any task-specific software
Supervisory experience
Attention to detail

Preferred Qualifications

Experience in libraries or higher education institutions
Experience with website development and/or web design
Management skills (operations oversight)

Supplemental Information

Applications & resumes will be accepted until the position is filled, however; to ensure full consideration, application materials should be received no later than the end of day on July 19, 2026.

The starting salary for this position is $45,907.00 (which increases to $46,.827.00 on July 1, 2026), based on the AFSCME Collective Bargaining Agreement.

This position may be eligible for a flexible hybrid work arrangement, permitting a combination of on-site and remote work, subject to applicable organizational policies, operational requirements, and supervisory approval.

All applications for this position must be submitted via our online application/resume system ONLY. Please do not fax, mail, or e-mail any documentation.

A successful interview, reference checks, background clearances (PA Criminal, Child Abuse Clearance & FBI Clearance), and demonstration of ability are requisite qualifications for all positions.

The University is very interested in hiring employees who have had extensive experience with diverse populations.

Non-Discrimination Statement

Kutztown University does not discriminate in employment or educational opportunities on the basis of sex, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity, or veteran status. To discuss a complaint of discrimination, please contact the Office of Social Equity, Old Main A-Wing, Room 02, by phone at 610-683-4700 or by e-mail at socialequity@kutztown.edu. Pursuant to Title IX of the Education Amendments of 1972, Kutztown University does not discriminate on the basis of sex and prohibits sex discrimination in any education program or activity that it operates, including admissions and employment. Any inquiries regarding the application of Title IX at Kutztown University may be made to Bradley Davis, the University’s Title IX Coordinator, located in Old Main A-Wing, Room 01, by phone at 610-683-4782 or by email at titleix@kutztown.edu, or the Office for Civil Rights located in the Lyndon Baines Johnson Department of Education Bldg., 400 Maryland Avenue, SW, Washington, DC 20202-1100, by phone at 800-421-3481 (TDD: 800-877-8339), by fax at 202-453-6012, or by e-mail at OCR@ed.gov. Kutztown University’s Sexual Misconduct, Anti-Discrimination, and Anti-Harassment policies can be found in The Key student handbook or online at https://www.kutztown.edu/about-ku/administrative-offices/social-equity.html.

Notice of availability of the Annual Security Report and Annual Fire Safety Report

The Annual Security Report and the Annual Fire Safety Report, containing policy statements, crime and fire statistics for Kutztown University, is available online. You may also request a physical copy by emailing the KU Clery Compliance Coordinator at clery@kutztown.edu.

Salary : $45,907

Apply for this job

Receive alerts for other Management Technician - Rohrbach Library Information Desk job openings

Management Technician - Rohrbach Library Information Desk

What are the responsibilities and job description for the Management Technician - Rohrbach Library Information Desk position at Kutztown University?

Job Summary

Minimum Qualifications

Preferred Qualifications

Supplemental Information

What is the career path for a Management Technician - Rohrbach Library Information Desk?

Job openings at Kutztown University

Not the job you're looking for? Here are some other Management Technician - Rohrbach Library Information Desk jobs in the Kutztown, PA area that may be a better fit.

We don't have any other Management Technician - Rohrbach Library Information Desk jobs in the Kutztown, PA area right now.

AI Assistant is available now!