Project Coordinator

JOB DESCRIPTION

Prior work with telecommunications suppliers on circuit deliveries

• Program, project and service management skills
• Excellent communication skills, both written and oral
• Working knowledge of link layer (LAN protocols), network (routing protocols), and transport layer protocols (TCP and UDP)
• Familiarity with network backbones, campus networks, and data center networks
• Familiarity with DSL, Cable, Wireless and Fiber optic connections and other related services.
• Self-motivated including the ability to work independently with initial direction.
• Effective working together and interpersonal skills.
• Ability to analyze complex issues and convey results in both verbal and written form.
• 8 or more years of Information Transport Systems experience

Roles & Responsibilities:

• Ability to work with multiple Internet service providers for network connectivity between campuses.
• Coordinate and facilitate operational and logistical support of transport (Circuit) related requests with and between multiple groups.
• Liaise with client's Supplier Management to track circuit orders through the ordering and provisioning process.
• Tracking of service request submissions and/or requests for information related to circuit orders.
• Research Network Service Requests for members of the Global Access Design team.
• Coordinate select level 2 & 3 break-fix activities with suppliers and Client partners related to circuits.
• Ability to work well on virtual teams across multiple time-zones.
• This position will require some after-hours work to support production-impacting maintenance activities.
• This position allows telecommuting. The selected candidate will be required to perform work onsite.
• Participate in the network transport ordering and provisioning process as a member of the network transport team
• Candidate to work with appropriate business partners to ensure network transport requirements are captured in network service requests.
• Candidate will manage requests through the lifecycle including requirements specification, order placement, test & turn-up, service review, and disconnection.

Required skills :

Needs PC with Basic tech back ground and circuit provisioning understanding