What are the responsibilities and job description for the Datacenter Technician position at KTek Resourcing?
Job Title: Data Center Technician
Location: SPARKS, NV 89437 (onsite)
Duration: 6 Months
Job Description:
Roles and Responsibilities
- Update DC Sheet/Inventory
- Update DC Portal
- Server OS installation.
- Server Configuration
- Update Firmware, BIOS and drivers etc.
- Vendor co-ordination for hardware issue
- Share Logs with Vendor for hardware issue
- Vendor Escorting in DC
- Parts received and return
- Server Mounting
- Server Movement
- Rack Movement
- Prepare Gatepass for Device Movement
- Escorting Vendor in MUX Room
- Coordination with Network Team
- Network Connectivity
- Coordination with Teams (VM, Storage, Backup & Unix)
- Maintain DC Store (Server Part Only)
- Coordinate with Custom for Material inspection
- Coordinate with Logistics Team
- PO and Invoice status check
- Maintain Authorization Sheet (DC, MUX & Fire Proof Safe)
- MUX room cleanup
- DC cleanup
- Check and maintain Power and Cooling in DC
- Labeling on Racks and Devices
- BMS servers issues
- provide Recording Backup as per admin request
- Tape Movement to Fire Proof Safe
- ATS Installation
- ATS Configuration
- PDU Installation
- Reports
Desired Experience
- Deliverables to include ensuring the proper levels of run and maintain support and hands-on assistance for IT infrastructure projects /upgrades (workstations)
- Strong Microsoft Office skills (Outlook, Word, and Excel)
- Thorough understanding of Outlook's calendaring tool
- Understanding of Exchange functional accounts and how they are used within Microsoft technologies
- Desk side Support Management
- Customer Relationship Management
- Vendor Relationship Management
- Project Management
- SLA Management including Incident, problem, Configuration, Service request etc.
- Daily review with the Country Managers
- Periodic reviews with Customer and Vendors
- MIS and Reporting