Datacenter Technician

Job Title: Data Center Technician

Location: SPARKS, NV 89437 (onsite)

Duration: 6 Months

Job Description:

Roles and Responsibilities

• Update DC Sheet/Inventory
• Update DC Portal
• Server OS installation.
• Server Configuration
• Update Firmware, BIOS and drivers etc.
• Vendor co-ordination for hardware issue
• Share Logs with Vendor for hardware issue
• Vendor Escorting in DC
• Parts received and return
• Server Mounting
• Server Movement
• Rack Movement
• Prepare Gatepass for Device Movement
• Escorting Vendor in MUX Room
• Coordination with Network Team
• Network Connectivity
• Coordination with Teams (VM, Storage, Backup & Unix)
• Maintain DC Store (Server Part Only)
• Coordinate with Custom for Material inspection
• Coordinate with Logistics Team
• PO and Invoice status check
• Maintain Authorization Sheet (DC, MUX & Fire Proof Safe)
• MUX room cleanup
• DC cleanup
• Check and maintain Power and Cooling in DC
• Labeling on Racks and Devices
• BMS servers issues
• provide Recording Backup as per admin request
• Tape Movement to Fire Proof Safe
• ATS Installation
• ATS Configuration
• PDU Installation
• Reports

Desired Experience

• Deliverables to include ensuring the proper levels of run and maintain support and hands-on assistance for IT infrastructure projects /upgrades (workstations)
• Strong Microsoft Office skills (Outlook, Word, and Excel)
• Thorough understanding of Outlook's calendaring tool
• Understanding of Exchange functional accounts and how they are used within Microsoft technologies
• Desk side Support Management
• Customer Relationship Management
• Vendor Relationship Management
• Project Management
• SLA Management including Incident, problem, Configuration, Service request etc.
• Daily review with the Country Managers
• Periodic reviews with Customer and Vendors
• MIS and Reporting