Pharmacy Assistant

This is a continuous recruitment posting for ongoing hiring needs for this pharmacy department location. Applications received under this posting are reviewed regularly as openings become available.

About KTA Super Stores

We owe our century of existence entirely to the people of Hawai‘i Island. From our modest beginnings in a 500-square-foot store in 1916, KTA Super Stores and our associates remain deeply rooted in a single, quiet philosophy: to humbly serve the community that sustains us.

Core Responsibilities

Ensure customer satisfaction and pharmacy operational accuracy by assisting Pharmacists on duty with processing, billing, counting, and filling patient prescriptions while delivering compassionate, patient-centered service.

• Prescription Processing & Order Filling: Receive prescriptions and medical information, type and bill orders using computer systems, retrieve proper drugs from inventory shelves, and count, package, and label prescriptions accurately using counting trays, spatulas, or automated pill-counting technology ("robots").

• Checkout & Customer Payment Handling: Accurately operate POS cash registers/computers to charge patients, collect payments, process insurance claims, and troubleshoot billing issues.

• Inventory Control & Maintenance: Price, rotate, and stock merchandise in designated pharmacy and sales floor locations. Check for outdated items, process vendor returns, check in supplies/freight, maintain automated counting equipment, and perform regular inventory audits.

• Customer & Healthcare Team Engagement: Promptly, courteously, and efficiently greet, assist, and thank all patients with local hospitality. Answer phone calls, respond to PA pages, communicate with insurance representatives and health care providers, and maintain strict patient confidentiality.

Working Conditions & Physical Demands

• Environment: Frequently work indoors in a clean, well-lit, air-conditioned pharmacy environment. Occasionally work in store warehouse spaces that may be dusty or noisy when retrieving supplies. Seldom travel to assist at other store locations.

• Physical Effort: Continuously stand and walk throughout the shift. Continuously use hands and fine finger dexterity to open/close medication stock vials, type on computers, and handle small pills. Frequently reach, stoop, bend, squat, kneel, or climb step-stools/ladders. Seldom lift and carry up to 50 lbs when receiving freight or moving inventory.

• Equipment Use: Frequently use computers, keyboards, POS registers, automated pill counters ("robots"), counting trays, spatulas, scanners, copiers, fax machines, telephones, and PA systems. Line-use box cutters, step-stools, stock wagons, and hand trucks.

• Safety & Confidentiality: Strictly adhere to healthcare compliance protocols, privacy practices, patient confidentiality policies, and safety standards.

Benefits & Work Culture

• Flexible work scheduling.

• Comprehensive on-the-job training.

• Health, dental, vision, paid time off, and retirement options for eligible associates.

Notice to Applicants: This document is a summary job posting for continuous recruitment purposes only. Active openings are filled from this applicant pool on an as-needed basis. Upon hire, associates are required to review, sign, and adhere to the official internal KTA Super Stores Job Description and company standards for this position.

Equal Employment Opportunity

KTA Super Stores is an Equal Opportunity Employer. We do not discriminate on the basis of race, sex, sexual orientation, gender identity/expression, religion, color, ancestry, age, disability, marital status, arrest/court record, or any other protected class under Hawaii law. Pay differentials are strictly based on seniority, merit, production, or bona fide occupational qualifications (BFOQs).

What You Bring

• Age Requirements & Background Checks:

  • Must consent to a criminal background check and be free from any felony convictions related to controlled substances.

  • Must be at least 16 years of age to use a case cutter.

  • Must be at least 18 years of age to operate a freight elevator or power-driven equipment.

  • Must be at least 18 years of age with a valid Driver's License and company certification to operate a company vehicle or forklift.

• Skills & Knowledge: Strong mathematical skills for computing, measuring, and billing purposes. Proficiency with technology and computer systems. Knowledge of various health insurance plans and medical terminology is helpful.

• Work Habits & Traits: High degree of discretion, detail orientation, and thoughtful judgment under pressure. Honest, trustworthy, punctual, self-motivated, and committed to maintaining a clean, safe, and confidential healthcare environment.

• Availability: General work availability 7 days a week and holidays, typically between 6:00 AM and 8:00 PM.

• Note: In accordance with Hawaii Revised Statutes § 378-2.4, KTA Super Stores does not ask for or rely on an applicant's salary history to determine starting pay.