Logistics Coordinator

As a Logistics Coordinator, you will provide essential administrative and analytical support to the Logistics Department. This position is responsible for maintaining and distributing logistics reports, maintaining multiple TMS platforms, performing accurate and timely data entry, and managing user access and credential maintenance for logistics systems. The Logistics Coordinator plays a key role in ensuring operational data integrity, consistent reporting, and smooth functioning of the team’s technology platforms.

Essential Duties and Responsibilities

• Generate, compile, and distribute daily and historical performance reports across the logistics network. Utilize PowerBI dashboards to report out historical logistics performance, helping leadership identify KPI trends and make critical business decisions.
• Create and update user accounts, credentials, and permissions across logistics software platforms (e.g., Descartes, Holman, Lytx, Samsara, Motive).
• Support system integrations and troubleshoot basic access or configuration issues with internal users. Manage end user system issues or bugs and submit service tickets to different TMS support teams, helping resolve any on-going system issues. Serve as site administrator for all the logistics software platforms.
• Assist with onboarding of new users to logistics systems, including initial credential setup and basic training. Support existing users in training refreshers. Create and distribute how-to training guides using tools like Scribe to outline system processes.
• Communicate regularly with logistics managers and supervisors to identify reporting needs and implement process improvements. Support logistics team with new projects and tasks assigned by senior leadership.
• Perform administrative tasks related to logistics operations such as data validation, auditing, and end user training.
• Perform other duties as assigned as business needs change

Qualifications: 

• 2–4 years of experience in logistics, data administration, or related operational support role.
• Strong proficiency in Microsoft Excel, Access, Powerpoint, Word and Power BI.
• Experience with logistics or transportation management systems required.
• Excellent attention to detail and data accuracy.
• Strong organizational and communication skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Ability to adapt quickly to changing business and environmental conditions.
• Strong interpersonal skills and customer service mindset.