Outbound Supervisor

Job Description

As a Outbound Supervisor, you will be responsible for overseeing all outbound shipping operations, ensuring timely, accurate, and cost-effective shipment of goods. This role is responsible for supervising outbound associates, maintaining shipping schedules, and coordinating with internal departments to meet customer delivery expectations.

Job Responsibilities

• Train, mentor, and coach outbound associates; conduct performance evaluations.
• Supervise daily outbound shipping operations to ensure orders are picked, packed, and shipped accurately and on time.
• Monitor workflow, assign tasks, and ensure proper staffing levels for outbound shifts.
• Promote and ensure compliance with company policies, safety procedures, and shipping standards.
• Collaborate with Inventory, Transportation, and Customer Service teams to coordinate timely deliveries.
• Troubleshoot order issues, shipping errors, or delays, and implement corrective actions.
• Ensure proper use and maintenance of equipment, including pallet jacks, forklifts, and scanners.
• Monitor KPIs related to accuracy, on-time shipping, labor productivity, and quality control.
• Maintain documentation for shipments, including BOLs, manifests, and tracking records.
• Identify opportunities for continuous improvement in outbound operations.

Qualifications

• School graduate or G.E.D. equivalent preferred. College coursework is desired.
• Minimum of 2 years of experience in a leadership, management, or supervisory role in a warehouse setting. Strong supervisory and leadership skills.
• Familiarity with WMS (Warehouse Management Systems), scanning equipment, and shipping software.
• Ability to lift to 50 lbs. and stand/walk for extended periods.
• Forklift certification (or ability to become certified).
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to anticipate and solve problems.
• Ability to manage multiple priorities in a fast-paced environment.
• Goal-oriented with proven record of self-motivation and achievement.
• Demonstrated teamwork skills across entire organization.
• Excellent analytical skills
• Must have excellent people management and time management skills and abilities.
• Ability to meet deadlines.

Benefits:

KSI Auto Parts offers a competitive benefits package, including PTO, paid holidays, health, dental, and vision insurance, a 401(k) with company match, employer-paid life insurance up to $50,000, and supplemental insurance options. We also provide a $500 employer HSA contribution for those employees enrolled in an HSA-eligible plan. In addition, we offer a $500 employee referral bonus, and access to employee discounts through our healthcare and payroll partners.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The employee frequently is required to sit and is occasionally required to stand and walk. Specific vision abilities required by this job include close vision.

EEO: KSI Auto Parts provides equal employment opportunities to qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other status protected by applicable federal, state or local law. All your information will be kept confidential according to EEO guidelines.

E-VERIFY: KSI Auto Parts and its subsidiaries use E-verify, a government-run, web-based system that allows employers to confirm the eligibility of their employees to work in the United States. For more information, please go to https://www.e-verify.gov/employees