What are the responsibilities and job description for the Supervisor position at Chick-fil-A?
A Supervisor is one who consistently demonstrates our core values, embraces the Chick-fil-A Hazlet culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Supervisors are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and executing our Winning Hearts Everyday strategy. A Supervisor’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Supervisors lead by example and set the tone that others will follow.
Position Type:
- Full-time
- College Student Part-Time
Our Benefits Include:
- FREE COLLEGE - Point University (Fully accredited university with Associates, Bachelors and Master Degree options, 100% free no strings attached)
- Annual Chick-fil-A Remarkable Leadership Scholarships - 80% of applicants receive it
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Competitive pay
- 401(K) Matching up to 5%
Supervisor Responsibilities:
- Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
- Offer immediate and respectful response to Guest's needs
- Assist in training of new hires, set the tone for a shift, and act as a role model for our team
- Be a friendly, encouraging team player
- Open and/or close, lead shifts, key holder
- Count drawers and finalize day
- Excellent communication skills, both written and spoken
Qualifications and Requirements:
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests & Team Members
- Reliable transportation
- Ability to work in a fast-paced environment
- Strong people skills with a desire to serve Guests & Team Members
- Strong commitment to excellent customer service
- Ability to manage Team Member behavioral and performance issues
- Ability to work in a team environment with shared ownership and responsibility
- Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
- Committed to the pursuit of excellence while getting 1% B.E.T.T.E.R. everyday
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Salary : $17 - $18