What are the responsibilities and job description for the Service Sales Representative position at KSB US?
KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services,industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organisations and manufacturing facilities. Around the globe, more than 190 service centres and around 3,500 service specialists are on hand to provide local inspection, servicing, maintenance and repair services under the KSB SupremeServ brand. Innovative technology that is the fruit of KSB’s research and development activities forms the basis for the company’s success.
People. Passion. Performance. It is these three success factors that make KSB the company it is today.
At KSB, we recognise that it is people who actually make the difference – the people we employ and the people we serve. This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products.
Service Sales Representative
KSB SupremeServ by KSB GIW, Inc.
Department: Service
Reports to: Director of Service
Location: Florida, USA
Shift: 1st
FLSA Status: Exempt
Overview
As the Service Sales Representative, you drive sales and grow brand awareness for KSB and GIW products and services across the Southeast region. You build and nurture partnerships with end users, provide technical expertise, and deliver tailored solutions that address customer needs. In this role, you travel within your assigned territory, represent the KSB SupremeServ brand, and report to the Director of Service.
Responsibilities
TRAVEL: Ability to travel approximately 60% of the time within the Southeast region of the US
KSB SupremeServ by KSB GIW, Inc. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KSB SupremeServ by KSB GIW, Inc. makes hiring decisions based solely on qualifications, merit, and business needs at the time.
KSB Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KSB makes hiring decisions based solely on qualifications, merit, and business needs at the time.
We value employees who take the initiative and are committed to our company; Employees who take responsibility and for whom business success is the focus of their actions. In return, we offer fair framework conditions for collective wages and pensions, flexible working time models, individual training opportunities and the best career prospects.
People. Passion. Performance. It is these three success factors that make KSB the company it is today.
At KSB, we recognise that it is people who actually make the difference – the people we employ and the people we serve. This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products.
Service Sales Representative
KSB SupremeServ by KSB GIW, Inc.
Department: Service
Reports to: Director of Service
Location: Florida, USA
Shift: 1st
FLSA Status: Exempt
Overview
As the Service Sales Representative, you drive sales and grow brand awareness for KSB and GIW products and services across the Southeast region. You build and nurture partnerships with end users, provide technical expertise, and deliver tailored solutions that address customer needs. In this role, you travel within your assigned territory, represent the KSB SupremeServ brand, and report to the Director of Service.
Responsibilities
- Develop and execute strategies to increase sales and market share for KSB SupremeServ products and services
- Build and strengthen long-term relationships with existing customers and proactively pursue new business opportunities
- Present and promote differentiated solutions to end users in mining, power, and industrial markets
- Prepare and deliver quotations, negotiate pricing, and manage the sales process from prospect to close
- Provide technical support, troubleshooting, and occasional field service as needed
- Manage sales forecasts and contribute to regional growth plans
- Utilize CRM and Microsoft Office to track sales activities and maintain up-to-date customer records
- Collaborate with internal teams to ensure effective project delivery and customer satisfaction
- Support the development and implementation of service agreements
- Demonstrate in-depth knowledge of pumps, rotating equipment, and pump systems
- Ensure compliance with health, safety, and company policies in all activities
- Bachelor’s degree in mechanical, Civil, or Industrial Engineering, technical discipline preferred, or an equivalent combination of education and experience
- Minimum 5 years’ experience in technical sales or service within industrial equipment, ideally with rotating equipment, pumps, or gear reducers
- Ability to communicate complex technical information clearly and effectively
- Strong organizational, problem-solving, and self-management skills
- Proficient with Microsoft Office and CRM platforms
- Experience in mining, power, water, or industrial markets preferred
- Spanish language proficiency a plus
TRAVEL: Ability to travel approximately 60% of the time within the Southeast region of the US
KSB SupremeServ by KSB GIW, Inc. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KSB SupremeServ by KSB GIW, Inc. makes hiring decisions based solely on qualifications, merit, and business needs at the time.
KSB Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KSB makes hiring decisions based solely on qualifications, merit, and business needs at the time.
We value employees who take the initiative and are committed to our company; Employees who take responsibility and for whom business success is the focus of their actions. In return, we offer fair framework conditions for collective wages and pensions, flexible working time models, individual training opportunities and the best career prospects.