Program Manager – Medical Cell Support Services

Description

KSA Integration  is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that  provides business and management solutions through three core  capabilities: (1) data analytics, (2) comprehensive veterans support,  and (3) business process improvement. We are a rapidly growing  government contractor that has built a reputation on focused customer  service, on-time performance, and continuous improvement. To demonstrate this, KSA has been  awarded  the Inc. Best Workplaces, a prestigious list of businesses recognized  for value placed on company culture, standout worker benefits, and the  prioritization of employee well-being every year from 2019 to 2025. KSA  also earned recognition on the Best for Vets List by Military Times from  2019 to 2025 and garnered the Department of Labor “Hire Vets” Platinum  Medallion Award from 2021 to 2025. 

Position Overview: The Program Manager provides programmatic, administrative, and analytic leadership for the Medical Cell contract at the USMC Wounded Warrior Regiment (WWR). This position is the single point of management accountability for contract performance and is responsible for  staff leadership, administrative support, data collection and analysis,  reporting, and ensuring all contract deliverables are met. The Program Manager coordinates directly with the Regimental Surgeon (COTR), the COR, and BUMED. This is a dedicated role and may not be dual-hatted with clinical positions (RNCM, CCA, or CMM). 

This Position is Contingent Upon Award 

Anticipated Start Date: Fall 2026 

Support Hours: Applicant shall be available during core work hours as established by the Government customer. 

Benefits: 

• Medical, Dental, Vision (82% of employees’ premiums paid by the company, 25% towards dependents) 
• HSA / FSA Medical Plans 
• PTO 
• Flexible Work Environment and Encourage Work/Life Balance 
• 401K with Company Match 
• Observes all federal holidays 
• Professional Development/Tuition Reimbursement Program  
• Annual Career Development Process 

Job Type: Full-time/Exempt 

Location: Pentagon / National Capital Region (Hybrid) 

Clearance Required: Active Secret  
 

Travel Requirement: Approximately 10% 

Position Responsibilities: 

• Serve as the primary contractor point of contact and on-site leadership presence at WWR Headquarters, Quantico, VA. 
• Maintain  a comprehensive resource list of highly specialized care and treatment  programs available for WII Marines for combat-related medical and mental  health issues, substance abuse, and TBI, with emphasis on dual and  multi-track treatment programs. 
• Review treatment programs (particularly those outside DOD or VA) for quality and efficacy prior to utilization; serve as WWR liaison to these programs. 
• Ensure all licensed contract staff participate in continuing education forums to stay current in mental health, TBI, SMI, and complex medical care coordination. 
• Ensure all licensed staff maintain access to and utilize  the DOD electronic medical record, Marine Corps Wounded Ill Injured  Tracking System (MCWIITS), Marine Corps Reserve Medical Entitlements  Determination (RMED) system, and other assigned databases. 
• Submit monthly and quarterly briefing slides regarding medical section operations for WWR leadership. 
• Facilitate correspondence for clinical contractor staff per Navy Correspondence Manual standards. 
• Prepare reports supporting the development and implementation of mission-related programs and quality improvement databases. 
• Develop and implement tools, databases, data collection systems, data analytics, and strategies that optimize statistical efficiency and quality of Medical Section data. 
• Design, develop, and maintain templates and documents for collection and reporting of Medical Section data. 
• Attend daily WWR operations meetings and other meetings where the WWR Surgeon or CO requests Medical Cell representation. 
• Ensure development of standard operating procedures (SOPs) within 120 days of period of performance start; review and update regularly. 
• Manage  personnel actions, data collection/analysis, report generation, and  administrative support for contractor workload and morbidity reporting  to WWR Regimental Surgeon, COR, and BUMED. 
• Prepare  and manage disposition of correspondence related to contractor  functions and support administrative needs of WWR Medical Operations  staff. 
• Ensure 100% staffing coverage is maintained; fill unanticipated vacancies within 30 calendar days. 

Requirements

• Education and/or training commensurate with program management responsibilities (bachelor's degree or higher preferred). 
• Demonstrated proficiency in personnel management. 
• Strong data collection and analysis skills. 
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) or newer approved data collection and analytic applications. 
• Ability to proofread and correct documents for spelling, grammar, and format in accordance with the Navy Correspondence Manual. 
• Excellent written and oral communication skills. 
• U.S. Citizenship required; ability to obtain a favorable T-3 background investigation. 
• Ability to access DOD/DON IT systems (MCWIITS, RMED system, DOD electronic medical records). 
• Compliance with HIPAA, Privacy Act, and all applicable DOD/DON regulations. 

Preferred Skills/Experience: 

• Prior experience managing healthcare service contracts or programs in a DOD/military environment. 
• Familiarity with USMC or military wounded warrior programs, BUMED, or similar government health support programs. 
• Experience with government reporting requirements, including monthly and quarterly report submission. 
• Knowledge of DOD/DON correspondence and administrative standards. 
• Project Management Professional (PMP) certification or similar credential.  

KSA Integration is an equal opportunity employer.