What are the responsibilities and job description for the Dental Office Manager position at KS MANAGEMENT LLC?
About Company:
At Osseo Family Dental in Osseo, MN, we believe that our team is our greatest asset. We foster a collaborative culture where every staff member is valued and encouraged to contribute their unique skills and perspectives. Our supportive work environment promotes continuous learning and growth, allowing you to thrive both personally and professionally.
In addition to a competitive salary, we offer a comprehensive benefits package designed to support your well-being and career development. If you're passionate about dental care and looking to join a dedicated team that prioritizes both patient and staff satisfaction, we invite you to apply to Osseo Family Dental!
About the Role:
The Dental Office Manager plays a pivotal role in ensuring the smooth and efficient operation of a dental practice. This position is responsible for overseeing daily administrative functions, managing staff, and maintaining a high standard of patient care and satisfaction. The manager coordinates scheduling, billing, and compliance with healthcare regulations, ensuring that the office operates within legal and ethical guidelines. They act as a liaison between dental professionals, patients, and external vendors, fostering a collaborative and positive work environment. Ultimately, the Dental Office Manager drives operational excellence to support the delivery of quality dental services and the growth of the practice.
Minimum Qualifications:
- High school diploma or equivalent.
- Minimum of 3 years of experience in dental office management or a similar healthcare administrative role.
- Strong knowledge of dental practice management software and electronic health records (EHR) systems. (We use Open Dental)
- Familiarity with dental insurance billing, coding, and reimbursement processes.
- Excellent organizational, communication, and leadership skills.
Preferred Qualifications:
- Experience with HIPAA compliance and healthcare regulatory standards.
- Proficiency in advanced financial management and budgeting within a healthcare setting.
- Background in human resources management, including recruitment and staff development.
- Knowledge of marketing and patient acquisition strategies specific to dental practices.
Responsibilities:
- Manage daily office operations, including patient scheduling, billing, and record keeping to ensure efficient workflow.
- Supervise, train, and evaluate front office and administrative staff to maintain high performance and professional standards.
- Oversee patient communications, addressing inquiries and resolving concerns to enhance patient satisfaction and retention.
- Ensure compliance with healthcare laws, insurance policies, and dental practice regulations to mitigate risk.
- Coordinate with dental professionals and external vendors to maintain office supplies, equipment, and facility maintenance.
- Prepare financial reports, manage budgets, and oversee accounts receivable and payable to support fiscal responsibility.
- Implement and maintain office policies and procedures to optimize operational efficiency and quality of care.
Skills:
The Dental Office Manager utilizes strong organizational skills daily to coordinate complex schedules and manage multiple administrative tasks efficiently. Communication skills are essential for interacting with patients, staff, and external partners, ensuring clarity and professionalism in all exchanges. Leadership and team management skills are applied to motivate and guide office personnel, fostering a collaborative and productive work environment. Technical proficiency with dental software and billing systems enables accurate record-keeping and financial management. Additionally, problem-solving skills are critical for addressing operational challenges and implementing process improvements that enhance patient care and office performance.
Monday - Thursday 7am-5pm