What are the responsibilities and job description for the Manager, Research position at Kroenke Sports & Entertainment?
Department: Strategy & Analytics
Business Unit: Fan Engagement & Operations
Location: Denver, CO
Reports To: Director, Fan Engagement & Operations
Employment Type: Full Time– Salaried– Exempt
Supervisor Position: Yes
Posting End Date: 11/20/2026
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Kroenke Sports & Entertainment (KSE) is an American Sports and Entertainment holding company based in Denver, Colorado. KSE is committed to providing world class sports and entertainment for both live and broadcast audiences. We are the employer of choice as the owner and operator of Ball Arena, DICK’S Sporting Goods Park, the Paramount Theatre, Denver Nuggets (NBA), the Colorado Avalanche (NHL), Colorado Mammoth (NLL), Colorado Rapids (MLS), KIMN,KXKL, KKSE (FM/AM), Altitude Sports & Entertainment, Major League Fishing/Fishing League Worldwide (MLFLW), Winnercomm, Outdoor Sportsman Group and SkyCam
If you have a strong desire to work in a professional sports setting, are passionate about being part of a growing team, and have a background in database structures, data analysis, and reporting, this may be the role for you. We are seeking a phenomenal teammate with strong time management and interpersonal skills, a professional manner, positive attitude, and eagerness to learn. The ability to multitask and adapt to a changing environment are imperative to success in this position.
Nature of Work:
The Manager, Fan Research is a critical role supporting our ticket sales, premium inventory sales, and partnership sales teams with research and insights on market trends, demographics analyses, and customer (KSE and partner) analyses at national, state, regional and metropolitan levels. This role with collaborate closely with members of the Strategy & Analytics team and Partnership Marketing and Media Sales teams.
Examples of work performed:
- Provides summaries and analyses of syndicated research data as it relates to the KSE properties’ customer base, as well as customers of Marketing Partners
- Interface with marketing partnerships and business development teams to guide and support sponsor effectiveness measurement studies
- Manage, evolve, and create custom qualitative and quantitative research to help KSE better understand our fan base
- Work with Data & Analytics team to optimize internally managed first-, second-, and third-party data within the KSE data environment
- Conduct proactive research across KSE customer data to identify key areas where there are significant gaps between select KSE audiences and general population audiences
- Lead individual research efforts to provide background information about key KSE customers and prospects to provide a greater customer and partner experience
- Work with all customer-facing functions to conduct needs analysis and ensure that each business unit is optimizing their approach based on the broad market indicators
This description is a summary only and highlights the general level of work being performed. It is not intended to be all-inclusive. The duties of this position may change based on business needs. The Company reserves the right to add or remove duties and responsibilities at the discretion of the supervisor and/or hiring authority.
Working Conditions & Physical Demands:
- Typical Office Conditions
Work Schedule Expectations
Due to the nature of the sports and entertainment industry, employees may be required to work a flexible schedule, including evenings, weekends, holidays and extended hours based on business needs.
Qualifications
- Bachelor’s Degree in a research, business analytics or equivalent work experience
- 3 years’ experience in syndicated research platforms (e.g. YouGov, Vision)
- 3 years’ experience in first- and third-party data analysis
- Strong Microsoft Excel proficiency
- SQL proficiency preferred
Competencies/Knowledge, Skills & Abilities:
- Comfort presenting in front of senior executives and external partners
- Excellent at distilling key points from large-scale analyses
- Clear focus on actionable intelligence, including outlining how insights should be leveraged
Compensation:
- Base salary range $75,000-$90,000 per annum
- Eligible for annual discretionary bonus
Benefits Include:
- 12 Paid Company Holidays
- Health Insurance (Medical, Dental, Vision)
- Paid Time Off (PTO)
- Life Insurance
- Short and Long-term Disability
- Health Savings Account (HSA)
- Flexible Spending plans (FSAs)
- 401K/Employer Match
Applications must be received by: 11/20/2026
Equal Employment Opportunity
Kroenke Sports & Entertainment (KSE) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Benefits:
Health Insurance, Vacation & Paid Time Off, Employee DiscountsSalary : $75,000 - $90,000