• Supports daily operations for remote site desktop computing.
• Supports daily operation and deployment of remote site computer room equipment
• Deploys desktops and laptops (Win and Mac OS) to remote site users.
• Works with appropriate IT staff on remote site infrastructure projects and initiatives including: virtualization, disaster recovery, network maintenance, security, telecom, active directory, and workstation management.
• When applicable, instructs end users concerning fulfillment of IT initiatives.
• Documents full range of remote site IT operations and activities.
• Provides recommendations on hardware and software standards and products.
• Support hardware and software acquisition withing budget restraints.
• Collaborate with IT staff in the diagnoses of software, hardware, and operator problems; and provides feedback to staff and end-users.
• Travel to remote sites and to support projects as necessary.

• Assists with Service Desk operations as necessary.
• Participates in staff meetings.
• Participates in disaster recovery/business continuity solutions.
• Assists with telephone system support.
• Available for covering after hours maintenance critical issues.
• Builds PCs and sets up user accounts to company specifications.
• Provides end user technical support and training, when applicable.
• Moves hardware to accommodate personnel changes and needs.
• Other duties as assigned.

• talk or hear – 80% of the time
• stand – 30% of the time
• walk – 20% of the time
• sit – 50% of the time
• use hands to finger to handle or feel objects, tools, or controls – 80% of the time
• reach with hands/arms, climb or balance – 10% of the time
• use close vision and have ability to adjust focus  – 80% of the time.

• Five years’ experience supporting PC and Microsoft products.
• Five years’ experience in PC hardware maintenance.
• High school diploma or GED, required
• Applicants must meet minimum qualifications at the time of hire.

• Formal technical training or 4-year college degree, preferred
• MCSE or equivalent certification preferred
• CCNA or equivalent certification preferred

• Demonstrated proficiency in the operation and support of a wide variety of IT functions including server and desktop hardware, networking, telecommunications, operating systems, and application software.
• Demonstrated advanced problem-solving capabilities
• Advanced knowledge of Microsoft Active Directory networking operations
• Experience with SAN/NAS systems
• Advanced knowledge of Windows (server and desktop) operating systems
• Advanced Knowledge of Apple operating systems
• Knowledge of backup/disaster recovery/business continuity concepts and operations
• Cooperative attitude and flexible approach to a wide variety of situations
• Excellent written and verbal communication skills
• Ability to work independently

Salary : $60 - $70