What are the responsibilities and job description for the Collections SOP & Compliance Head position at Kredivo Group?
About the job:
- Review, Manage & in-Charge of all the Collections SOP.
- Ensure proper documentation and Implementation of SOP.
- Ensure strict compliance of SOP across all collections functions/divisions.
- Hirings & Manage existing SOP & Compliance team.
- Keep updated on Govt regulations & policies and ensure that's its complied with.
- Update SOP's as and when needed, with new regulation or guidelines.
- Conduct regular Internal Collection Audits, to ensure compliance.
- Confident in dealing with Regulators or cross-functions teams.
- Be a one point contact for all matter related to SOP's, Audit & Compliance for Collections Division.
About you:
- Minimum 8–10 years of experience in Collections, Compliance, Risk, or Audit functions, preferably within Banking or Financial Services industries (highly regulatory-driven environments).
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Strong understanding of Collections SOP (Desk & Field), including development, review, implementation, and continuous improvement.
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Proven experience in internal audit and compliance monitoring, particularly within Collections operations (ability to assess SOP adherence and identify gaps).
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In-depth knowledge of regulatory requirements, especially from OJK (Otoritas Jasa Keuangan), and ability to translate regulations into operational SOPs.
- Demonstrated experience in managing SOP, Compliance, or Audit teams, including hiring, coaching, and performance management.
- Ability to act as a single point of contact (PIC) for all matters related to SOP, Audit, and Compliance within the Collections division.
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Salary : $8 - $10