Field Service Representative

Job Description

GENERAL JOB SUMMARY:

To examine defective or problematic units that have shipped to customers, in order to carry out specific repairs.

ESSENTIAL JOB FUNCTIONS:

• Examine units to determine specific problems or defects.
• Investigate related corrective action requests (CAR’s) to ensure future prevention. May also initiate CAR’s as needed.
• May direct the work of one or two technicians as assigned.
• Will be assigned to repair units outside of the plant and at customer locations.
• Will measure, cut, fit, adjust, drill, rivet, bolt, and route completed assemblies to next phase of manufacture.
• Will use templates, jigs, fixtures, and measurements to position parts and install modifications (frames, tables, doors, frames, supports, posts, brackets, etc.).
• Ability to travel domestically and internationally on a regular basis and on short notice is required.
• Other duties may be assigned.
  
  

Experience And Skills

KNOWLEDGE, SKILLS, & ABILITIES:

• Must be capable of performing all operations and repair of same on the assigned line.
• Must be respirator approved.
• Must have skill in paint prep and painting.
• Ability to use and understand SRP’s.
• Ability to read complicated blueprints.
• Ability to use rivet guns, electric drills, sanders, and grinders.
• Ability to maintain sensitive and confidential information as required by government standards.
• Ability to interact effectively with peers and supervisors.
• Ability to interact appropriately with the public when necessary.
• Ability to adhere to workplace rules.
• Basic computer skills required.
  
  

EDUCATION AND EXPERIENCE:

• High School Diploma or equivalent.
• Additional technical training is desired.
• 3-5 years on-the-job experience in mechanical assembly.
  
  

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS:

• Shop floor environment.
• Ability to stand and sit for long periods of time.
• Ability to perform repetitive motion (rotating wrists, keyboarding, using small/large tools).
• Ability to lift up to 50 pounds.
• Ability to tolerate constant noise (i.e.: machine motors).
• Ability to work safely in the presence of hazardous chemicals and hazardous conditions.
• Ability to follow standard precautions using personal protective equipment as required.
  
  

TRAVEL REQUIREMENTS: Yes, domestic and international, as required

Job Benefits

• Medical, Dental & Vision Insurance Coverage
• Life/ADD & Short/Long Term Disability Insurance
• 401(k) Savings Plan
• Employee Stock Purchase Plan (ESPP)
• Paid Time-Off (PTO)
• Holidays
• Education Reimbursement

Kratos Defense is an Equal Opportunity Affirmative Action Employer. EOE, Minorities, Females, Vet, Disabled, Sexual Orientation, Gender Identity or any other protected class. All qualified job seekers are encouraged to apply. Kratos Defense is committed to America's veterans by providing opportunities for them to continue contributing after service to our nation. We also work to provide reasonable accommodations to individuals with disabilities.

EEO Is The Law

Disability Accessibility Accommodation
If you require an accommodation to navigate or apply to our careers site, please send your request to HRAccessibility@kratosdefense.com or call 858-964-2916. Any inquires not related to requesting an accommodation will be discarded.

Pay Transparency
The company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

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