What are the responsibilities and job description for the Shopify & Marketplace Manager position at Kramer America Inc?
About Us
We're an established direct-to-consumer automotive aftermarket brand selling custom-fit vehicle accessories online and across major marketplaces, with a large, fitment-specific product catalog. Company name is shared once we're in direct conversation with candidates.
The Role
We're hiring a Shopify & Marketplace Manager to own our entire online selling footprint: the Shopify DTC storefront itself, and every marketplace channel built on top of it — Amazon (Vendor Central and Seller Central/FBA/FBM), Walmart Seller Center, and eBay. This is a hands-on, technical role. You should be comfortable inside the Shopify Admin at an expert level — themes, apps, metafields, basic Liquid/HTML/CSS — and equally comfortable running the day-to-day of Amazon, Walmart, and eBay seller operations. Coding ability is a strong plus: the more you can build, fix, and customize yourself, the less this role depends on outside developers.
Responsibilities
Shopify site
- Own day-to-day Shopify Admin operations: theme edits, page builds, app configuration and integrations, site performance and uptime
- Troubleshoot and resolve site issues — broken pages, app conflicts, checkout errors, tracking/GTM breaks — without always waiting on a developer
- Manage the ~1,300-SKU catalog structure: collections, metafields, variants, and product data integrity
- Write or edit basic custom code (Liquid, HTML/CSS, light JavaScript) for site fixes and enhancements
- Coordinate with outside developers or agencies on larger builds while handling day-to-day changes in-house
Marketplaces
- Own the Amazon Vendor Central relationship: purchase orders, chargeback disputes, co-op terms, A content
- Own Amazon Seller Central operations: FBA inventory and replenishment, FBM fulfillment workflows, fee management
- Own Walmart Seller Center: listings, fulfillment, Walmart Connect advertising, policy compliance
- Own eBay Seller Hub: listings, Promoted Listings, policy compliance
- Keep fitment data, pricing, and inventory in sync across Shopify and every marketplace channel
- Monitor Buy Box win rate, account health, and listing suppressions; resolve issues quickly
- Report weekly/monthly on channel-level performance, fees, and site health
What You Bring
- Genuine, hands-on expert-level experience across all of: Shopify Admin, Amazon Vendor Central, Amazon Seller Central (FBA/FBM), Walmart Seller Center, and eBay Seller Hub — not just one or two of these
- Comfort reading and writing basic code (Liquid, HTML/CSS, light JavaScript); any app-building or API integration experience is a strong plus
- Experience managing a large, fitment-based or variant-heavy product catalog
- Strong troubleshooting instincts — you can diagnose a broken listing, a tracking issue, or a site bug yourself before escalating
- Excellent organization across many concurrent platforms and workstreams
Pay: $80,000.00 - $110,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $80,000 - $110,000