Collections Billing Associate

Overview

Scope of Responsibilities: The Administration Billing Associate is responsible for identifying, researching, rectifying, and maintaining accurate balances

Job Summary: The following are the duties performed by employees in this classification.

Responsibilities

Job Duties:

• Face-sheet and census entry to ensure accurate billing.
• Verifying primary and secondary insurance coverage on residents.
• Provide customer service and problem resolution to facilities and residents.
• Account reconciliation and account refund requests
• Complex account reconciliation
• Account adjustments, bad debt processing
• Third party, Medicare, Managed Care, and private billing, claim corrections and follow-up
• Track and re-bill pending Medicaid accounts
• Re-bill claims as needed
• Identify pattern problems (improper patient demographic data entered, Insurance information not entered, etc). Initiate corrective action plan and notify management.
• Maintain accurate records of all work performed on an account to include letters, telephone conversations, charges payments, etc.
• Recognize and rectify any errors made within an account
• Set up Lawson accounts for facility and private pay
• Month-end closing process
• Re-bill claims to improve reimbursement from NETRX reporting
• Assist in special projects as required
• Works with minimal supervision
• May assist in orienting and training new employees
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned
  
  

Qualifications

Attendance Requirements:

• Must be available, and on-time for scheduled work shifts
  
  

Educational Requirements

• Required: High School Diploma or GED
• Preferred: Associates Degree or Higher in Accounting or related field
  
  

Experience

• Preferred: Experience in Accounts Receivable Department or Collections preferred, but not required
  
  

Required (Vermont Employees)

• Registered with the State of Vermont as a Pharmacy Technician
  
  

Job Skill Requirements

• Assertive interpersonal communication skills
• Strong understanding of computer technology
  
  

Behavioral Traits Required

• Cooperation: Must work harmoniously and effectively with fellow employees, supervisors and others you are in contact with
• Initiative: Must work within supervision guidelines and assume additional responsibilities
• Flexibility: Must be willing to work variable work schedules, assist others as requested and available, and be willing to perform all assigned work
• Adaptability: Must respond to new situations in a positive way, accept change, support new ideas, master new routines and grasp explanations, apply current knowledge in new environments and experiences
• Involvement: Must enjoy the demands of the job and work with interest and enthusiasm
• Customer Service: Must provide appropriate customer service (for Kinney customers, fellow employees and business partners), listen attentively to their needs and respond appropriately
• Safety: Must take care of equipment and employ good safety habits
• Leadership: Must gain acceptance of ideas and accomplish goals through subordinates, peers and teams
  
  

Compensation

$18.00-22.00 an hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.