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Collection Billing Associate

KPH HEALTHCARE SERVICES, INC
Rochester, NY Full Time
POSTED ON 10/22/2026
AVAILABLE BEFORE 11/21/2026
Job Duties

  • Face-sheet and census entry to ensure accurate billing.
  • Verifying primary and secondary insurance coverage on residents.
  • Provide customer service and problem resolution to facilities and residents.
  • Account reconciliation and account refund requests
  • Complex account reconciliation
  • Account adjustments, bad debt processing
  • Third party, Medicare, Managed Care, and private billing, claim corrections and follow-up
  • Track and re-bill pending Medicaid accounts
  • Re-bill claims as needed
  • Identify pattern problems (improper patient demographic data entered, Insurance information not entered, etc.). Initiate corrective action plan and notify management.
  • Maintain accurate records of all work performed on an account to include letters, telephone conversations, charges payments, etc.
  • Recognize and rectify any errors made within an account
  • Set up Lawson accounts for facility and private pay
  • Month-end closing process within the scheduled deadline.
  • Assist in special projects as required
  • Works with minimal supervision
  • May assist in orienting and training new employees
  • Responsible for completing all mandatory and regulatory training programs
  • Perform other duties as assigned

Salary : $18 - $22

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