What are the responsibilities and job description for the Patient Services Support Coordinator position at KPH HEALTHCARE SERVICES, INC?
Job Summary
Perform various clerical and administrative support duties throughout Specialty Pharmacy.
Job Duties
Perform various clerical and administrative support duties throughout Specialty Pharmacy.
Job Duties
- Perform general secretarial and office duties including typing, filing, faxing, photocopying, and mailing
- Responsible for facilitating the cashing out of prescriptions from the Pharmacy POS system and ERX Mail Order module.
- Responsible for organizing and mailing letters to patients.
- Responsible for assisting the prior authorization process for Patient Benefits Specialists by physically handling, faxing, organizing, or otherwise distributing paperwork
- Responsible for providing support to Call Center Representatives who are not working physically in the facility
- Assist call center operations with miscellaneous reporting tasks
- Assist with the role of Patient Care Advocate including inbound calls, prescription, and delivery setup as necessary based on call volume.
- Role requires 100% attendance in the physical facility.
- Perform other duties as assigned
Salary : $18 - $20