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Patient Services Support Coordinator

KPH HEALTHCARE SERVICES, INC
Syracuse, NY Full Time
POSTED ON 12/31/2025
AVAILABLE BEFORE 2/15/2026
Overview

Scope of Responsibilities: Works under direct supervision and follow standard procedures to accomplish assigned tasks.

Job Summary: Perform various clerical and administrative support duties throughout Specialty Pharmacy.

Responsibilities

  • Perform general secretarial and office duties including typing, filing, faxing, photocopying, and mailing
  • Responsible for facilitating the cashing out of prescriptions from the Pharmacy POS system and ERX Mail Order module.
  • Responsible for organizing and mailing letters to patients.
  • Responsible for assisting the prior authorization process for Patient Benefits Specialists by physically handling, faxing, organizing, or otherwise distributing paperwork
  • Responsible for providing support to Call Center Representatives who are not working physically in the facility
  • Assist call center operations with miscellaneous reporting tasks
  • Assist with the role of Patient Care Advocate including inbound calls, prescription, and delivery setup as necessary based on call volume.
  • Role requires 100% attendance in the physical facility.
  • Perform other duties as assigned

Qualifications

Educational Requirements:

  • Minimum: High School Diploma or GED
  • Preferred: AS Degree or higher in Business Administration or related field

Experience

  • Preferred: 0-2 years of experience in a similar position

Special Conditions Of Employment

  • Drug test
  • Initial and continuous exclusion and sanction/disciplinary monitoring
  • Any and all additional eligibility requirements based on the specific position

Compensation

$ 17.00-18.00 per hour.

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience , and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state , and federal regulations as it pertains to minimum wage requirements .

Salary : $17 - $18

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