What are the responsibilities and job description for the Invoicing Specalist position at Kowboy Fence Company?
Job Title: Invoicing Coordinator Location: Knoxville, TN Employment Type: Full-Time
About Kowboy Fence Company Kowboy Fence Company is a fencing contractor serving Tennessee, Alabama, and Kentucky. We're looking for a detail-oriented Invoicing Coordinator to keep our billing accurate and on time while supporting our Leads team as needed.
Job Summary The Invoicing Coordinator is responsible for generating, tracking, and reconciling customer invoices for completed and in-progress projects. This role also serves as backup support for the Leads team, helping ensure lead intake and reporting continue smoothly during absences or high-volume periods.
Key Responsibilities
- Prepare and issue accurate customer invoices based on completed work, change orders, and contract terms
- Track outstanding invoices and follow up on past-due accounts
- Reconcile invoicing records with project and payment systems
- Communicate with Project Managers to confirm billing details and resolve discrepancies
- Maintain organized invoicing records and documentation for audit purposes
- Assist with month-end billing reports as needed
Backup Support – Leads Team
- Step in to cover lead intake, logging, and EOD reporting when Leads team members are out or during high-volume periods
- Comfortable making and receiving phone calls with prospective customers
- Follow established Leads team processes and tools to maintain consistency
- Flag any issues or gaps to the Leads team lead promptly
Qualifications
- Prior experience in invoicing, billing, or accounts receivable (construction/contractor experience a plus)
- Strong attention to detail and organizational skills
- Comfortable learning new systems and processes quickly
- Clear communicator, able to work cross-functionally with PMs and Leads staff
- QuickBooks experience a plus, not required