What are the responsibilities and job description for the DENTAL TREATMENT PLAN COORDINATOR position at Kourosh Karimi DDS PLLC?
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Signing bonus
We are looking for a motivated, resourceful, customer-driven individual to join our team as a Dental Treatment Plan Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader.
Duties/Responsibilities
- Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly.
- Schedule and confirm patient appointments to maximize the provider schedules.
- Present treatment plans and financial responsibilities effectively to patients.
- Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances.
- Maintain a positive and professional image, both individually and within the workspace.
- Consistently meet the expectations and responsibilities of the Practice Leader and practice needs.
- Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization.
- Other assigned duties and responsibilities per management.
Education and Experience
- 2 -3 Years of Dental office experience strongly preferred.
- Bilingual: English / Spanish strongly preferred.
- Excellent oral and written communication skills.
- Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
- Facility with Microsoft Office and dental practice management software.
- Positively contribute to a respectful and collaborative working environment with coworkers.
- Facilitate patient comfort, care, and satisfaction consistently.
- Willingness to advance skills through continuing education opportunities.
- Present to work during scheduled shifts
Benefits for Full-Time Employees*
- PTO, paid holidays on (office closure days)
- Medical
- 401 k MATCHING
- Uniform allowance, as needed
- PAID PARKING
*Benefits are subject to change and eligibility*
Qualifications
- Previous experience managing a team desired
- Previous customer service experience
- Strong communication and interpersonal skills
- Excellent customer service skills
- Attention to detail