Spector Custom Shop Sales Manager

Salary Range: 70k-80K Bonus

SUMMARY: (Manager of Sales Activity & Processes, no Direct Reports)

The Spector Custom Shop Sales Manager is responsible for managing key relationships that will ensure the long-term success of Spector Musical Instruments. This role plays a crucial part in developing and implementing strategies to increase sales of our premium, custom instruments. As the product expert to our dealers and customers, the Sales manager will serve as a strong brand ambassador, representing the company with professionalism, enthusiasm, and deep product knowledge in every interaction. This pivotal position is responsible for connecting primarily with Dealers, but also professional musicians and high-profile artists, to understand their requirements and guide them through the process of selecting and purchasing the instruments that best suit their needs. The Sales Manager will be expected to drive new business by cultivating new dealer relationships and supporting international business growth. Through these efforts, the role will help expand our customer base, enhance our market presence, and maintain our position in the industry as one committed to excellence in craftsmanship and quality. 

This role will require close coordination and collaboration with the Spector Brand Manager to ensure that the customer’s desires are clearly communicated, and their expectations are met in the finished product.

Additionally, you will be expected to collaborate with key members of Korg and Spector on various efforts including product development, artist instruments, dealer & distributor expansion, branding efforts, and more.

ACCOUNTABILITIES AND RESPONSIBILITIES:

•    Develop and execute comprehensive sales strategies to drive sales growth and market penetration for Spector’s Custom Shop business, domestically and abroad.

•    Collaborate with Management to set sales goals and budget and regularly report on progress. 

•    Work directly with International Sales to identify growth opportunities, and own the expansion of Spector USA Custom Shop business in those territories. 

•    Maintain frequent contact with the Spector Spec Coordinator and Shop Foreman at the Shokan facility.

•    Build and maintain strong relationships with new and existing customers, understanding their unique needs and preferences.

•    Stay up to date with industry trends, competitors, and market dynamics, providing insights to improve product offerings and sales strategies.

•    Ensure the delivery of exceptional customer service throughout the sales process.

•    Develop and maintain an in-depth understanding of the company's high-end custom instruments, including features, materials, and customization options.

•    Guide customers through the entire sales process, from product selection to customization options, pricing, and payment arrangements.

•    Meet and exceed sales targets and revenue goals while maintaining the highest level of customer satisfaction.

•    Maintain accurate records of sales activities, including customer interactions, sales leads, and order status.

•    Provide regular reports to management on sales performance and areas for improvement.

•    Provide feedback and suggestions to improve the brand based on experiences with various customers. 

•    Additional responsibilities as needed.

REQUIREMENTS / QUALIFICATIONS:

•    Bachelor’s Degree or equivalent educational or professional experience 

•    Sales experience in the music industry, particularly with high-end instruments, is highly desirable.

•    Excellent communication, negotiation, and interpersonal abilities.

•    A deep passion for and knowledge of custom musical instruments, specifically bass guitars.

•    A friendly and engaging personality with the ability to connect with musicians and artists.

•    Strong organizational, problem-solving, and decision-making skills.

•    Functional understanding of Microsoft Office, Excel, Outlook, and Teams 

•    A results-driven mindset and a track record of achieving or exceeding sales targets.

•    Basic knowledge of instrument construction.

•    Must be a self-starter able to take ideas and develop them with minimal supervision. 

•    Availability for occasional travel and attendance at industry events.

•    Results-driven mindset and a track record of achieving and exceeding sales targets.