Small Business Counselor (Bilingual Korean)

KYCC is committed to meeting the needs of the multicultural Koreatown community. We believe that delivering effective programs requires passionate and committed staff that provide direct services. KYCC’s Community Economic Development (CED) unit is designed to promote economic empowerment, financial stability, and wealth-building for low-income, immigrant, and diverse multicultural communities in Koreatown and Greater Los Angeles.

Summary: Under the direction of the Small Business Program (SBP) Coordinator, the Small Business Counselor is responsible for implementation, including case management and program development, of language/culture specific economic development programs. Performance is reviewed on a continuous basis with specific goals and objectives identified throughout the year. This is a full-time, non-exempt position. Typical schedule is Monday-Friday, 9:00 a.m. – 6:00 p.m., with some evenings and weekends required with advance notice. This role requires full-time in office work or at a designated work location.

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Duties / Responsibilities:

- Provide Small Business Counseling and Technical Assistance Services.

Quantitative goals will be determined by current and future contracts. Responsibilities include:

• Providing one-on-one business counseling (in-office and/or at business site), including but not limited to business planning, financial management, marketing and branding, legal and regulatory compliance, access to capital, business resilience, and customized business guidance. Candidates should be comfortable working directly with clients.
• Creating, organizing, and presenting business development workshops and Entrepreneur Training Programs in Spanish and English.
• Actively recruiting participants for business development workshops and consultations.
• Building and maintaining partnerships and collaborations with other institutions and community agencies.
• Participating in tabling events to promote the program.

- Manage client information and files by:

• Maintaining the client tracking system as a tool for case management, needs and trends analysis, and contract reporting.
• Maintaining clients’ files and other necessary documents to satisfy contract requirements.

- Attend Relevant Meetings and Trainings:

• Attend and actively participate in monthly unit meetings and weekly program update meetings.
• Attend quarterly agency-wide meetings and trainings.
• Attend professional development trainings, conferences, workshops, and seminars as assigned by the supervisor to maintain and improve professional competence.

- Other duties as assigned by the Small Business Program Coordinator.

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Minimum Requirements / Qualifications (All applicants MUST meet the minimum qualifications):

• A Bachelor’s degree in Economics, Business Administration or other-related field from an accredited College, or University -OR- an AA degree in Business or Administration with two years of experience in Business or Administration.
• Experience in digital marketing, social media, and artificial intelligence tools for business development and growth, and/or expertise in bookkeeping, payroll, and business taxes.
• Experience with micro-enterprise and/or small business technical assistance.
• Bilingual capacity (Korean/English).
• Ability to organize and prepare documentation in a timely manner.
• Demonstrated initiative, flexibility, and capacity to work effectively under pressure and with minimal supervision, including the ability to flexibly schedule Saturdays or evening hours during the week when required.
• Ability to Work 100% in-person requiring daily attendance at the office or designated work location and the ability to mobilize for outreach purposes or visit clients' businesses as needed.
• Demonstrable working knowledge of the use and operation of personal computers.
• Strong interpersonal, organizational, written and communication skills.
• Strong commitment to working with a multicultural community.
• Ability to work collaboratively with others and a willingness to participate fully in the team process;
• A valid Class C California Driver License, personal automobile, and proof of auto insurance; and
• Proof of eligibility to work in the United States.
• Physical requirements: Seeing to inspect written documents; ability to communicate with KYCC staff, clients and public; sitting, standing and walking for extended periods of time; bending, kneeling and reaching to retrieve and replace files; and dexterity of hands and fingers to operate office equipment; and ability to lift up 40 lbs.

NOTE: The selected candidate will be required to complete a Livescan (fingerprint process) and/or background check and a TB test after a conditional offer of employment has been extended.

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TO APPLY, please submit a cover letter and resume.

KYCC is an EOE & E-Verify Employer.

Job Type: Full-time

Pay: $26.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

People with a criminal record are encouraged to apply

Education:

• Associate (Required)

Experience:

• business or administration: 2 years (Required)
• micro-enterprise or small business assistance: 1 year (Required)

Language:

• Korean (Required)

Work Location: In person

Salary : $26 - $30