Support Specialist

Kore Cares is looking to hire a full-time Support Specialist in the Aberdeen area. Our employees enjoy a flexible schedule, comprehensive benefits program, bonus program, and being part of a team that values a positive workplace culture.

We are looking for individuals who have a growth mindset, a passion for helping others, a commitment to excellence, a desire to make a difference, and who value reliability.

Start Date: 01/05/26

Kore Cares is the leading home care agency in the area and growing at a fast pace. Support Specialists are a vital part of the day-to-day operations of the agency, ensuring quality care is delivered to our clients and meaningful work opportunities are available to our employees.

Perks of being a Kore Cares Team Member

• Meaningful Work

• $23 - $25 starting pay with wage advancement opportunities in the first year

• Majority of individual health insurance covered for full-time employees

• Retirement 401K up to 5% match

• Vision, Dental, and Supplemental policies available

• Bonus Opportunities

• Kore Cares ranked in top 10% of Home Care agencies in the country

• 2020, 2021, 2022, 2023, 2024, and 2025 Home Care Employer of Choice

• Management Team that Cares

• We will Train!

Duties include but are not limited to

• Ensure clients are scheduled according to their preferences and needs

• Ensure caregivers are scheduled according to their availability and hours requests

• Ensure good client and caregiver compatibility and overall satisfaction with the agency

• Support caregivers by filling in if illness or emergencies prevent coverage

• Assist with caregiver training, introductions, and supervisory visits as needed

• Assist with administrative duties such as updating care plans, reviewing caregiver notes, finalizing shifts, and client experience visits

• Assist with ordering, installing, and troubleshooting emergency response systems

• Meet with clients and families to complete required documentation

• Participate in on-call schedule, including rotating weeknights, weekends, and holidays

Qualifications

• 2 years’ experience in healthcare as a CNA, caregiver, or personal care aide preferred

• Must be able to physically perform the duties of the position

• Must be able to read, write, understand, and speak English

• Highly organized with the ability to multi-task and adapt to change

• Strong communication and documentation skills

• Reliable transportation and valid driver’s license required

• Proof of automobile insurance and eligibility for employment in the U.S.

Job Type: Full-time
Salary: $23 - $25 Per Hour

Benefits

• 401(k) with company match

• Health insurance (majority covered for FT employees)

• Dental and Vision insurance

• Life insurance

• Paid time off

• Flexible schedule

• Employee assistance program

• Employee discounts

• Professional development assistance

• Referral program

• Retirement plan

• Bonus pay opportunities

Work Location: In person

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.