Senior Secretary - Juvenile Diversion

Senior Secretary – Juvenile Diversion

Are you a highly organized, proactive professional who thrives in a fast-paced environment? Do you enjoy work that has a real impact on youth and your community? If so, we invite you to bring your administrative skills to our Juvenile Diversion team as a Senior Secretary. 

Why You Should Apply:

• Competitive Pay: $17.85 to $21.21 per hour depending on experience
• Amazing Benefits: Enjoy an exceptional benefits package, including health care for eligible employees and their dependents through our free medical clinic, offering primary care, medications, lab services, and more.
• Generous Paid Time Off: Earn up to 8 hours of vacation each month, with increases based on your years of service. We believe in giving you time to relax and recharge!
• Secure Your Future: Benefit from a strong retirement plan through the Public Employees Retirement System of Idaho (PERSI), so you can feel confident about your future.
• Career Growth: Opportunities for advancement and eligibility for public student loan forgiveness.

What You'll Do:

As a Senior Secretary, you’ll play a critical role in supporting the mission of juvenile diversion services. Under limited supervision, you will:

• Provide high-level administrative and secretarial support to the Manager and caseworkers.
• Supervise in-house community service projects and client activities.
• Serve as a key liaison between departments, clients, and the public.
• Draft and prepare accurate reports, letters, and confidential documents.
• Maintain calendars, organize records, and manage data entry in departmental databases.
• Answer and direct multi-line phone calls, resolve inquiries, and maintain professionalism under pressure.
• Receive and process restitution and diversion fees, manage office supplies, and ensure the smooth day-to-day running of the department.
• Explore the full job description to see if this role is the right fit for you.

What We’re Looking For:

This is a dynamic role for someone who enjoys balancing administrative precision with meaningful interactions that support youth services.

• Strong organizational, communication, and multitasking skills.
• Ability to maintain confidentiality and handle sensitive information with care.
• Experience working with or supporting at-risk youth or social service programs is a plus.
• Calm, confident presence when dealing with the public, especially in emotionally charged situations.
• Comfort with databases, document creation, proofreading, and Microsoft Office tools.

Do You Qualify?

• Associate’s degree (or equivalent certification) in Business, Secretarial Studies, or related field.
• Two or more years of progressively responsible administrative experience.
• Valid driver’s license and the ability to become First Aid and CPR certified.

Why You’ll Love Working Here:

You’ll be working in Kootenai County, one of the most picturesque places in northern Idaho! Nestled among scenic mountains and over 20 pristine lakes, our county is an outdoor enthusiast's dream. Located in Coeur d'Alene, you’ll enjoy a low crime rate, access to stunning natural beauty, and a peaceful, friendly community—making it the ideal place to work and live.  

Ready to Apply?

Visit our online application page  Kootenai County Employment Opportunities to submit your application, cover letter and resume by 5:00 PM PST August 19, 2026.

Candidates for employment must successfully complete the County's pre-employment background and drug screening. 

Questions? Reach out to our Human Resources team

Equal Opportunity Employer/Vets Preference/Drug-Free Workplace