What are the responsibilities and job description for the Dispatcher position at Koopman Lumber?
Dispatcher
Type: Full-Time
Reports To: Store Manager
We’re looking for a Dispatch Manager to oversee daily delivery operations. In this role, you’ll coordinate order scheduling, manage routing, and supervise drivers and pullers to ensure orders are accurate, efficient, and on time—keeping our customers’ projects moving forward.
What You’ll Do
- As part of our team, you’ll:
- Oversee the scheduling, pulling, and loading of orders to ensure timeliness and accuracy.
- Fully learn and utilize our dispatch/shipping software to manage order flow and keep sales teams updated.
- Communicate consistently with sales on delivery statuses, changes, or issues.
- Route trucks for maximum efficiency while maintaining safety and load compliance.
- Supervise pullers and drivers, ensuring they are properly trained and performing at their best.
- Partner with our mechanic to coordinate truck maintenance and respond to driver feedback.
- Review stock issues and communicate with purchasing on shortages or outages.
- Invoice orders accurately at time of shipment.
- Follow company policies on credit returns, pickups, and labor scheduling.
- Support continuous improvement of delivery operations to meet company goals.
Why You’ll Love Working Here
We know your career is more than just a paycheck—it’s about growth, support, and being part of something meaningful.
Competitive pay and benefits package including health and dental insurance, 401(k) with company match, life insurance, short- and long-term disability coverage, and employee discounts.
- A family-owned company culture where you’re valued and supported.
- Opportunities for training, professional development, and career advancement.
- A leadership role where your decisions directly impact customer satisfaction and company success.
How to Apply
Ready to join the Koopman Lumber team? Apply today with your resume and a short note about why you’d be a great fit. Learn more about us at: koopmanlumber.com/contact/careers/
Need Assistance Applying?
Contact our Acquisition Manager: Ben Doyle Pita – BDoylePita@KoopmanLumber.com
Koopman Lumber is an Equal Opportunity Employer. We welcome applicants of all backgrounds.
What We’re Looking For
- Strong organizational skills and attention to detail.
- Ability to multi-task and consistently meet deadlines.
- Proficiency with PCs and Microsoft Outlook.
- Excellent communication and problem-solving skills.
- Leadership ability with a focus on coaching and accountability.
Preferred:
- Prior experience in dispatch, logistics, or fleet management.
- Knowledge of building materials or the construction supply industry.