What are the responsibilities and job description for the IT Support Specialist position at Konare Law?
Job description
IT Support & Website Development Specialist
About Us:
Konare Law is dedicated to creating positive futures for clients facing immigration challenges, focusing on understanding each client's unique story and providing high-quality legal counsel. The firm specializes in removal proceedings and cases involving USCIS, DOS, and DOL, leveraging extensive immigration law expertise and excellent litigation skills. IT Support Specialists are required to assist with day-to-day technical issues
Working for Konare Law:
Join Our Vision, Experience the Benefits
Health & Wellness
- Health Insurance: We’ve got you covered! 90% of your premium is on us.
- Vision & Dental: Your sight and smile matter. Enjoy 100% paid coverage.
- Disability Coverage: Both short-term and long-term disability insurance are fully covered.
Financial Security & Growth
- 401K Benefits: Thinking of the future? We match dollar for dollar up to 3%.
Nourish & Celebrate
- Friday Lunches: End your week right! Lunch is on us every Friday.
- Festive Holidays: At least 10 holiday days to rest and celebrate.
- Fun Activities: Bond and enjoy with your colleagues throughout the year.
Responsibilities
- Write well-designed, testable, efficient code using the best software development practices
- Create website layout and user interfaces using standard HTML/CSS practices
- Integrate data and webforms from various back-end services and databases
- Be responsible for maintaining, expanding, and scaling our site
- Coordinate with other units to generate content and host information on our site
- Set up user accounts, permissions, and passwords
- Set up workstations with computers and necessary peripheral devices
- Check computer hardware to ensure functionality
- Install and configure software to meet the firm’s needs in accordance with department policy
- Provide orientation and guidance to users on how to operate new software and computer equipment
- Maintain records of resolved technical issues
- Resolve technical problems reported by end users
*The firm reserves the right to add or change duties at anytime. *
Skills
- Microsoft SharePoint
- Experience with HTML/CSS
- Understanding of both programming and web programming fundamentals
- Familiarity with WordPress
- A solid understanding of information security and best development practices
- Familiarity with database systems, object-oriented programming, and website development
- Basic understanding of Search Engine Optimization process
- Able to solve complex problems promptly
- Strong organizational skills
- Ability to appropriately prioritize tasks to meet company goals and deadlines
- Solid verbal and written communication skills
- Able to operate independently and as a team
- Able to outline technical details in plain language
- Familiarity with IT best practices, including backup and recovery software methodologies
- Ability to solve complex problems, think critically, and listen actively
- Proficiency with Microsoft Office with special emphasis on Excel
- Detail-oriented work habits that can cope with a fast-paced environment
- Able to strictly adhere to legal confidentiality requirements
Requirements
- Bachelor’s Degree, preferably in computer science or related field
- Two years of both IT and web design experience (five preferred)
- Bilingual: English/Spanish (Preferred)
Scheduled Hours
Monday – Friday
9AM – 6PM
Work Location
5235 Westview Drive Suite 101 Frederick, MD 21703
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 3 years
Schedule:
- 8 hour shift
- Weekdays
Experience:
- IT support: 1 year (Required)
Language:
- English (Required)
Work Location: In person
Salary : $40,000 - $50,000
