What are the responsibilities and job description for the Intern, Customer Solutions position at Komatsu?
Intern, Customer Solutions 12/3/25 Chicago, Illinois, USA, 60631 34655 Onsite Position
Join Komatsu and Be Part of Something Big!
Job Overview
A glimpse into the 2025 Chicago Headquarters potential internship program activities:
Inclusion and Diversity employee development training opportunities
Personal and professional employee development and experiences supported by HR and management.
Travel to the manufacturing plants (Tennessee and Wisconsin) and other company locations to learn about the business operations.
Opportunity to get "hands on" operation experience on our construction equipment in Georgia.
Learn about our distributor network by visiting one of our premier dealers and our customers (“end users” of our equipment)
Learn about the Komatsu business through overviews facilitated by our leaders.
Interface with our Executives through lunch “meet and greets.”
Networking opportunities
The 2025 Chicago Headquarters internship program will focus on Construction Equipment Products and Solutions. Our products and solutions help construct new cities, plan for urban growth, and create a sustainable world.
We're working on exciting technologies like self-driving machines, electric equipment, and remote-control systems to make construction more efficient and environmentally friendly. Also, through our continuing pursuit of reduction of greenhouse gases and waste generated by manufacturing sites and the lessening of the burden on the environment, Komatsu innovation will contribute to the realization of a sustainable society.
Key Job Responsibilities
The Intern, Customer Solutions will have the opportunity to advance Komatsu’s customer and distributor-facing customer solutions and tools by engaging and measuring customer data. The intern will work on the team that is responsible for Komatsu’s digital product offerings, and customer support for these products. An opportunity to work with the latest technologies, including an exploration into AI to deliver data, insights, and value-added support to our customers and distributors. This role will have an opportunity to work with a variety of departments and functions, including IT, products, service, marketing, and customer support.
$21/hr
Diversity & Inclusion Commitment
At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.
EEO Statement
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Join Komatsu and Be Part of Something Big!
Job Overview
A glimpse into the 2025 Chicago Headquarters potential internship program activities:
Inclusion and Diversity employee development training opportunities
Personal and professional employee development and experiences supported by HR and management.
Travel to the manufacturing plants (Tennessee and Wisconsin) and other company locations to learn about the business operations.
Opportunity to get "hands on" operation experience on our construction equipment in Georgia.
Learn about our distributor network by visiting one of our premier dealers and our customers (“end users” of our equipment)
Learn about the Komatsu business through overviews facilitated by our leaders.
Interface with our Executives through lunch “meet and greets.”
Networking opportunities
The 2025 Chicago Headquarters internship program will focus on Construction Equipment Products and Solutions. Our products and solutions help construct new cities, plan for urban growth, and create a sustainable world.
We're working on exciting technologies like self-driving machines, electric equipment, and remote-control systems to make construction more efficient and environmentally friendly. Also, through our continuing pursuit of reduction of greenhouse gases and waste generated by manufacturing sites and the lessening of the burden on the environment, Komatsu innovation will contribute to the realization of a sustainable society.
Key Job Responsibilities
The Intern, Customer Solutions will have the opportunity to advance Komatsu’s customer and distributor-facing customer solutions and tools by engaging and measuring customer data. The intern will work on the team that is responsible for Komatsu’s digital product offerings, and customer support for these products. An opportunity to work with the latest technologies, including an exploration into AI to deliver data, insights, and value-added support to our customers and distributors. This role will have an opportunity to work with a variety of departments and functions, including IT, products, service, marketing, and customer support.
- Learn about the Komatsu business. Understand how we partner with our distributors and how we service our customers. Learn and engage with our systems, solutions, and industry applications.
- Learn about our proprietary technology and what we are doing to continue to be an innovative and industry leading organization.
- Collaborate with both internal and external partners such as IT, software vendors/developers, other Komatsu departments.
- Support the Customer Solutions team with project work that enhances the functionality and experience of our digital products, and the support of our digital applications.
- Develop accurate reports, data, and metrics. Understand the extent to which our systems are being used and identify opportunities for efficiency and improvement.
- Intern will be responsible for completing Customer Solutions tasks, assignments, and projects according to deadlines.
- Interns will be responsible for completing an Internship Project. Interns will own the project from beginning to end and present to Komatsu C-suite Executives and leaders at the end of the internship.
- Other duties and responsibilities as needed.
- Education: Must be at least in Junior standing at an accredited college/university. Preferrable majors include: Marketing, Strategy, Data Science and/or other Business Majors. Must have a minimum GPA of 3.0 and be able to apply their academic background to real business world experiences.
- Skills: Complex Problem-Solving: Ability to break down large, ambiguous problems into smaller, manageable parts and apply a structured, methodical approach to find solutions.
- Adaptability: Must have excellent written and verbal communication skills. Ability to multi-task, manage multiple deadlines and work and thrive in a fast-paced environment.
- Effective Communication: Be able to communicate effectively/clearly with internal/external stakeholders at various levels.
- PC Skills: High proficiency in Microsoft Office specifically Excel (Pivot Tables), PowerPoint (slide presentations) and other analysis tools. Must demonstrate strong analytical and problem-solving skills.
- Travel: Some travel may be required.
$21/hr
Diversity & Inclusion Commitment
At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.
EEO Statement
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Salary : $21