Sales Coordinator

Overview: A Kolter Hospitality Sales Coordinator delivers service excellence by supporting the Sales Department. This position is responsible for providing sleeping room blocks and catering/banquet services to small groups.

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Performance Expectations

• Selling of meeting and banquet space, this includes one-day meetings and social events.
• Handle/contract social room blocks of 15 rooms or less.
• Have a monthly prospecting, appointment and outside sales call goal.
• Monitor Phones, voicemails, sales mailbox.
• Prepare collateral for site inspections, outside sales calls, and sales trips.
• Assist DOS and Sales Manager with rooming list entry and group block maintenance.
• Enter, coordinate and follow up with sales reservations, including billing, routing and alerts.
• Enter group pickup into hotel sales system
• Execute billing for all meetings in a timely manner
• Creating, distributing and executing BEO’s and Group Resume
• Assist DOS with inventory management in Prio and 3rd party extranet’s.
• Maintain adequate inventory of office supplies; including sales collateral
• Attend outside networking events
• Assist with group commissions, rebates, and building rate codes.
• Check all meeting room set ups and banquet presentations prior to the client arrival. Flexible schedule required and some events may be in the evening, early morning or on the weekend.
• Greet the client and make sure they are satisfied with meeting/event setups.
• Oversee Food and Beverage preparations for events, ensuring the kitchen is on schedule and nothing is missing from the BEO.
• Report any items in need of repair.
• Follow all safety procedures while working.
  
  

Behavioral Expectations

Be effective and innovative in handling and solving problems in the workplace.

Remain positive and helpful while working in a fast-paced environment.

Committed to the success and growth of the company.

Act honorably, even when no one is watching.

Eagerness to grow and/or develop within the company

Passionately provide personalized guest service