Housekeeping Inspector

Overview: A Kolter Hospitality Housekeeping Inspector delivers service excellence to our guests by ensuring guest rooms are ready and clean in a timely fashion. This position is responsible for the housekeeping staff and inspecting their work on a daily basis.

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Performance Expectations

• Inspect all rooms assigned to housekeepers on a daily basis, using a standard checklist for details.
• Notify housekeepers of any deficiencies found in the room and note on their board. Follow up to re-inspect for correction.
• Maintain deep cleaning/rotating cleaning checklist to ensure daily tasks are met.
• Coordinate with Front Office regarding information about discrepant rooms. Physically check discrepancies to ascertain status.
• Inspect housekeeping carts/boards at the end of each shift.
• Receive keys and assigned rooms - return at the end of each shift.
• Prepare daily room assignments in absence of the Executive Housekeeper.
• Follow proper lost and found procedures for items left behind in a guest room.
• Report any items in need of repair.
• Follow all safety procedures while working.
  
  

Behavioral Expectations

Be effective and innovative in handling and solving problems in the workplace.

Remain positive and helpful while keeping a steady pace.

Committed to the success and growth of the company.

Act honorably, even when no one is watching.

Eagerness to grow and/or develop within the company

Passionately provide personalized guest service