Banquet Captain

Position Summary: The banquet captain is responsible for supervising all aspects of any function assigned. Oversee and coordinate the set-up, service and breakdown of assigned functions, maintaining high standard of service.

Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Attend Banquet Event Order meetings to review plans of action for banquet events.
• Receive room function assignment and review BEO for any last minute changes.
• Ensure all functions are posted correctly on the event board.
• Greet guest upon arrival.
• Supervise service staff on the floor.
• Assign servers and set-up staff their duties and stations for each function.
• Direct and oversee the service of assigned functions.
• Know the menu for each function and be able to explain the ingredients and preparation method.
• Communicate with Executive Chef to ensure accurate count of guests seated.
• Check staff’s assigned pre and post side work duties.
• Inspect table place setting, including linen, china, glass, silverware and condiments for correct placement by staff and for cleanliness.
• Ensure liquor is pulled for the bars and bartenders are ready at least 15 minutes prior to the start of the event.
• Ensure proper set up of buffet tables and other stations used for the event.
• Ensure all scheduled functions take place on time. All rooms and server are ready 15 minutes before stated BEO time.
• Has complete knowledge of computer system including creating checks.
• Assist staff as needed.
• Know and comply with state food handling and liquor laws.
• Engage guests in a cordial, efficient and professional manner and resolve any guest complaints.
• Present guest with final check and have them sign it.
• Ensure all untouched food is returned to the kitchen.
• Assist with all set up and side work.
• Schedule accordingly to ensure all set up and side work is complete
• Adhere to hotel grooming and uniform standards.
• Perform any additional tasks requested by management.
  
  

Equal Opportunity Employer

M/F/Veteran/Disability

Drug Free Workplace

Kolter Hospitality Participates in E-Verify