Sales Coordinator

Overview:  A Kolter Hospitality Sales Coordinator delivers service excellence by supporting the Sales Department. This position is responsible for providing sleeping room blocks and catering/banquet services to small groups.

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Performance Expectations:

1. Monitor Phones, voicemails, sales mailbox.
2. Prepare collateral for site inspections, outside sales calls, and sales trips.
3. Assist DOSM and Sales Manager with rooming list entry and group block maintenance.
4. Distribute BEO batch and Daily events to staff.
5. Post and maintain reader board up to date.
6. Enter, coordinate and follow up with sales reservations, including billing, routing and alerts.
7. Enter group pickup into hotel sales system
8. Execute billing for all meetings in a timely manner
9. Creating, distributing and executing BEO’s and Group Resume as requested
10. Maintain adequate inventory of office supplies; including sales collateral
11. Prepare and deliver amenity orders to F&B
12. Assist with menu upkeeping in systems
13. Assist with group commissions, rebates, and building rate codes.
14. Assist CSM’s with pre-conventions meetings.
15. Check all meeting room set ups and banquet presentations prior to the client arrival. Flexible schedule required and some events may be in the evening, early morning or on the weekend.
16. Greet the client and make sure they are satisfied with meeting/event setups.
17. Report any items in need of repair.
18. Follow all safety procedures while working.
19. Assist DOSM with any additional items assigned.

Behavioral Expectations:

Be effective and innovative in handling and solving problems in the workplace.

Remain positive and helpful while working in a fast-paced environment.

Committed to the success and growth of the company.

Act honorably, even when no one is watching.

Eagerness to grow and/or develop within the company

Passionately provide personalized guest service

General Requirements:

Report to work on time and in professional attire.

Knowledge and/or ability to operate a computer.

Experience: None. Hospitality or Sales experience a plus.

Education: None

Professional business attire required, employee must abide by Kolter Hospitality dress code policy.

Physical Requirements:

Ability to stand/walk for up to 8 hours.

Occasional lifting, pushing and pulling

Kolter Hospitality is proud to be an Equal Opportunity Employer.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is a summary of primary responsibilities and qualifications.  The job description is not intended to include all duties or qualifications that may be required now or in the future. Kolter Hospitality is a drug-free workplace. Pre-employment drug test and background check required.

Salary : $21