What are the responsibilities and job description for the Room Attendant position at KOLTER HOSPITALITY GROUP?
Job Details
Description
Overview: A Kolter Hospitality Room Attendant delivers service excellence by creating a larger than home experience with welcoming, helpful and exceptional service. This position is responsible for maintaining a clean, comfortable, and inviting environment.
_____________________________________________________________________________________
Performance Expectations:
- Clean rooms as assigned.
- Change linens and make the beds.
- Thoroughly clean bathrooms.
- Sweep, vacuum, dust, mop, and pick up trash.
- Replenish guest amenities/toiletries.
- Load and organize cart, store properly at the end of each shift.
- Receive keys and assigned rooms – return at the end of each shift.
- Respond to guest requests and report guest issues.
- Follow proper lost and found procedures for items left behind in a guest room.
- Report any items in need of repair.
- Follow all safety procedures while working.
Qualifications
Behavioral Expectations:
Be effective and innovative in handling and solving problems in the workplace.
Remain positive and helpful while keeping a steady pace.
Committed to the success and growth of the company.
Act honorably, even when no one is watching.
Eagerness to grow and/or develop within the company
Passionately provide personalized guest service
General Requirements:
Able to work most weekends and holidays.
Report to work on time and in proper uniform.
Experience: None
Education: None
Physical Requirements:
Ability to stand/walk for up to 8 hours.
Ability to lift, pull and push moderate weight (minimum of 50 lbs)
Salary : $15