What are the responsibilities and job description for the Inspector position at KOLTER HOSPITALITY GROUP?
Overview: A Kolter Hospitality Housekeeping Inspector delivers service excellence to our guests by ensuring guest rooms are ready and clean in a timely fashion. This position is responsible for the housekeeping staff and inspecting their work on a daily basis.
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Performance Expectations:
- Inspect all rooms assigned to housekeepers on a daily basis, using a standard checklist for details.
- Notify housekeepers of any deficiencies found in the room and note on their board. Follow up to re-inspect for correction.
- Maintain deep cleaning/rotating cleaning checklist to ensure daily tasks are met.
- Coordinate with Front Office regarding information about discrepant rooms. Physically check discrepancies to ascertain status.
- Inspect housekeeping carts/boards at the end of each shift.
- Receive keys and assigned rooms - return at the end of each shift.
- Prepare daily room assignments in absence of the Executive Housekeeper.
- Follow proper lost and found procedures for items left behind in a guest room.
- Report any items in need of repair.
- Follow all safety procedures while working.
Behavioral Expectations:
Be effective and innovative in handling and solving problems in the workplace.
Remain positive and helpful while keeping a steady pace.
Committed to the success and growth of the company.
Act honorably, even when no one is watching.
Eagerness to grow and/or develop within the company
Passionately provide personalized guest service
Qualifications:General Requirements:
Able to work most weekends and holidays.
Report to work on time and in proper uniform.
Experience: None
Education: None
Physical Requirements:
Ability to stand/walk for up to 8 hours.
Occasional lifting, pushing and pulling
Kolter Hospitality is proud to be an Equal Opportunity Employer.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Kolter Hospitality is a drug-free workplace. Pre-employment drug test and background check required.