What are the responsibilities and job description for the Fulfillment Specialist position at Kolbe Academy?
Position Summary
The Fulfillment Specialist will be responsible for providing support to the Fulfillment Department in processing book and supply orders for Kolbe Academy. They are a key part of Kolbe Academy's customer service experience by filling a customer's product order accurately. A Fulfillment Associate takes care of a customer's order throughout the entire preparation process, from gathering the items to shipping the order.
Essential Duties
- A Fulfillment Specialist will report to the Fulfillment Manager. Duties of this position include:
- Printing online orders as needed
- Collecting products based on orders, using item numbers, bin locations, and quantities
- Assembling, labelling, and packaging orders for shipping or customer pickup
- Completing order and shipping documentation accurately
- Completing cleaning duties as required
- Bring shipments to post office, and forward freight offices as needed
- Receiving/Stocking inventory
Must be a practicing Catholic willing to take an Oath of Fidelity to the Magisterium and to make a Profession of Faith.
Job Requirements
- Previous experience in warehousing, order picking, shipping and receiving, product stocking, or other inventory-related positions
- High school diploma or equivalent
- Reading, writing, and basic math skills like addition and subtraction
- Must be able to work consistent weekly schedule covering at least some portion of the hours of 7 AM to 4 PM Pacific time
- This position is in-person and will work out of the home office
- Some travel may be required
- *valid drivers license
Skills
- Strong written and verbal communication skills and pleasant phone demeanor
- Ability to work independently and managing multiple tasks simultaneously
- Ability to work on multiple technology platforms
- Bi-lingual English and Spanish highly desired but not required
Physical demands
- Must be able to lift and move objects weighing up to 50 pounds daily
- Must be able to sit or stand for extended periods of time
Compensation
This position may be full-time or part-time hourly, wage dependent on experience. Full-time employees are eligible for a benefits package including medical, dental and vision insurance. Position start depends on availability of candidate.