What are the responsibilities and job description for the Parts Sales Representative position at Kokusai, Inc.?
Spare Parts Sales, Shipping & Customer Support Representative
Location: Indianapolis, IN
Pay: $19–$21.60 per hour (based on experience)
Job Type: Full‑time
About the Role
We are looking for a reliable, detail‑oriented person to handle spare‑parts sales, shipping, phone reception, and general office support. This role is ideal for someone who enjoys a mix of customer interaction, hands‑on order fulfillment, and flexible tasks during slower periods.
Responsibilities
- Assist customers by phone, email, and in person with parts inquiries, pricing, and orders
- Process sales orders accurately and maintain product knowledge
- Pick, pack, and ship daily orders; create shipping labels; coordinate carrier pickups
- Receive and verify incoming parts shipments
- Prepare materials and meeting areas for customer visits
- Perform general office tasks (filing, scanning, data entry)
- Support other departments with small assignments when workload is light
- Requirements
- High school diploma or equivalent
- 1–3 years of experience in parts sales, customer service, or warehouse operations
- Strong communication and professional phone etiquette
- Basic computer skills (email, Word, Excel, ERP systems, shipping software)
- Ability to lift up to 10 lbs and work on your feet as needed Preferred
- Experience with industrial parts
- Familiarity with UPS/FedEx shipping systems
- Inventory control knowledge
Pay: $40,000.00 - $450,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Prescription drug insurance
- Vision insurance
Application Question(s):
- Can you use Email, Microsoft Word and Excel?
Education:
- High school or equivalent (Required)
Experience:
- part sales and shipping : 1 year (Required)
Language:
- English (Required)
Ability to Commute:
- Indianapolis, IN 46268 (Required)
Work Location: In person
Salary : $40,000 - $450,000