What are the responsibilities and job description for the Lead Massage Therapist, Kohler Waters Spa position at kohler?
Location: Kohler, WI
Opportunity
Our Kohler Waters Spa team at The American Club Resort offers more than 50 innovative spa services using the healing properties of Earth’s mineral-rich waters and is one of only 64 five-star spas worldwide. Join our world-class team of spa professionals and help our guests renew and recharge while they experience five-star living at its finest.
Specific responsibilities include:
- Serve as the department lead with weekly designated administrative time combined with service time
- Expectation to teach and be an active Massage Therapist while also leading respective department
- Supervise department staff – this includes performance feedback, goal setting, training and retraining, department staff meetings, and associate communication
- Conduct interviews, onboard new associates, conduct 90-day and annual performance reviews, and effectively performance manage associates
- Set sales goals for respective department and associates to help drive revenue.
- When providing services, operate at or above expectations
- Ensure all associates are meeting or exceeding the standards and expectations of their assigned roles
- Participate in management training sessions and outside educational opportunities.
This is a Full Time opportunity working weekdays & weekends. Shifts will vary between 8:30am and 8:30pm.