What are the responsibilities and job description for the Barista, The Greenhouse position at kohler?
Location: Kohler, WI
*This is a part-time year-round role*
Opportunity
Do you have a passion for coffee, wellness and working in a
fast-paced environment? Does the thought of providing guests with quality food
and beverages in a café setting interest you? If so, then the Barista
position is for you!
Specific Responsibilities:
- Greets guests with enthusiasm, present them with the menu and take guest orders accurately.
- Suggest food and beverages to the guest utilizing appropriate methods to upsell, to include the health benefits of supplements and superfood smoothie add ons.
- Process payment transactions for internal and external guests in a timely manner.
- Communicate effectively to the guest and aid with questions.
- Observe guests and ensure their satisfaction with the food and service. Provide service recovery if necessary and involve appropriate leadership when needed.
- Promptly respond to guests with any additional request or questions regarding menu or supplement offerings.
- Understands and can communicate products and services available at the resort to the guest.
- Assist with stocking, dry goods inventory levels and maintaining the restaurant par stock levels and side station at respected location.
- Utilize all café SOP’s and follow opening and closing checklists consistently.
- Assist Café Coordinator with R&D of monthly drinks specials and monthly smoothie specials at respected location.
- Operate all café equipment to include espresso machine, coffee brewer, Vitamix blenders, espresso grinders, cold-brew nitro taps.
- Prepare and present beverages according to established recipe and presentation standards.
- Serve prepared food items.
- Understand the health benefits that fruits and vegetables provide.
- Collect and process payments from the customer including cash, credit/debit cards and gift cards.
- Maintain clean and hygienic work area.
- Dismantle and clean machinery daily to uphold sanitary standards.
- Display merchandise and supplements in an aesthetic and functional manner.
- Monitor and order inventory if/when needed.
- Complete opening and closing duties for each shift.
- Cross train in back of house operations to include juicing operations if/when needed.
- Complete all tasks as assigned by leadership in a timely manner.
- Must obtain food safety certification if not certified already.
This is a part time position at The Greenhouse, located within The American Club.
Shifts will vary on weekdays and weekends varying between 5:00 am and 6:00 pm.