What are the responsibilities and job description for the Front Office Administrator position at Koehler Chiropractic?
About Us:
Kohler Chiropractic is a growing chiropractic practice dedicated to providing exceptional patient care and a welcoming environment. We pride ourselves on professionalism, compassion, and efficiency in helping our patients achieve optimal health.
Position Overview:
We are seeking a reliable, organized, and friendly Front Office Administrative Assistant to be the first point of contact for our patients. This role is essential to creating a positive first impression and ensuring smooth daily operations.
Key Responsibilities:
- Greet and check in patients with a warm, professional demeanor
- Answer phone calls, respond to emails, and schedule appointments
- Verify insurance benefits and process patient billing/payments
- Maintain patient records and ensure confidentiality (HIPAA compliance)
- Assist with basic office tasks (filing, scanning, data entry)
- Coordinate with the chiropractor and clinical staff to ensure efficient workflow
- Keep the front desk and waiting area organized and welcoming
Qualifications:
- Previous experience in a medical or chiropractic office preferred (but not required)
- Fluent in Spanish required
- Strong organizational and multitasking skills
- Excellent verbal and written communication skills
- Friendly, professional attitude with strong customer service skills
- Basic knowledge of insurance verification and billing a plus
- Proficiency with office software and scheduling systems
- High school diploma or equivalent
Work Schedule:
- Monday–Thursday, 7:45 AM–12:00 PM, 2:00 PM–6:15 PM, Friday 7:45 AM–1:00 PM
Job Type: Full-time
Projected Total Compensation: $18.00 - $20.00 per hour
Expected hours: 37 – 40 per week
Work Location: In person
Salary : $18 - $20