Assistant Operations Manager - Commercial Cleaning

Full-Time |  Starting at $65,000 Annually, Based on Experience

Join Our Leadership Team!

Are you an experienced janitorial operations leader who knows how to build strong teams, maintain high service standards, and keep complex operations running smoothly?

We're seeking an experienced Assistant Operations Manager – Commercial Cleaning to help lead our operations. This is a hands-on leadership role for someone who understands commercial janitorial services, can effectively manage teams, and takes pride in delivering exceptional service to clients.

The Assistant Operations Manager will partner closely with operational leadership to oversee staffing, quality, safety, training, labor management, and client expectations. The right candidate will be comfortable leading from the front and stepping in alongside the team when operational needs require it.

Previous janitorial management experience is required.

What You'll Do

As the Assistant Operations Manager, you'll help oversee daily operations and ensure our teams consistently deliver safe, clean, and high-quality environments for our clients.

Lead & Develop the Team

• Provide daily leadership, direction, and support to supervisors and frontline team members

• Build positive working relationships based on accountability, trust, respect, and teamwork

• Clearly communicate company policies, procedures, performance standards, and operational expectations

• Assist with developing, implementing, and delivering departmental training programs

• Coach team members and leadership staff to support performance, development, and continued growth

• Ensure employees understand their responsibilities and have the equipment, supplies, and resources needed to be successful

Manage Daily Operations

• Maintain a thorough understanding of each property's scope of work and required service standards

• Monitor staffing levels and schedules to ensure appropriate coverage while remaining within budget

• Prepare weekly schedules and make daily staffing adjustments based on operational needs

• Conduct daily inspections of assigned areas and address quality concerns promptly

• Maintain inspection records and other required operational documentation

• Provide daily shift reports and communicate operational challenges, concerns, and recommended solutions to leadership

• Participate in scheduled and unscheduled client walkthroughs as required

Maintain Quality & Client Service

• Ensure properties consistently meet cleanliness, appearance, safety, and service expectations

• Identify and correct operational or quality issues before they affect the client experience

• Maintain professional communication and working relationships with clients

• Represent the company professionally and consistently demonstrate a commitment to service excellence

Safety, Equipment & Compliance

• Ensure team members work safely and comply with company policies, OSHA requirements, and applicable state and federal regulations

• Understand Safety Data Sheets (SDS), proper chemical usage, storage requirements, and emergency procedures

• Monitor equipment condition, preventative maintenance, replacements, and inventory

• Ensure cleaning chemicals, equipment, and supplies are properly maintained and available

• Reinforce company policies, procedures, and expectations outlined in the employee handbook

Hands-On Leadership

This is not strictly an office-based management role. The Assistant Operations Manager must be willing and able to assist with cleaning and operational activities when necessary.

We believe effective leaders understand the work performed by their teams and are willing to step in when needed to support successful operations.

What We're Looking For

Required Qualifications

• Previous janitorial management experience

• High school diploma or GED

• Minimum of 5 years of experience directly supervising teams of 25 or more employees

• Strong understanding of commercial cleaning methods, equipment, chemicals, and sanitation practices

• Valid driver's license in good standing

• Demonstrated ability to lead teams, manage performance, and maintain operational standards

• Strong organizational, communication, and problem-solving skills

• Ability to work effectively in a fast-paced operational environment

• Ability to work independently and make sound decisions when leadership is not immediately available

Preferred Qualifications

• 4 or more years of facilities management experience within the janitorial industry

• Proficiency with Microsoft Outlook, Word, and Excel

• Experience creating schedules, reports, spreadsheets, and operational documentation

• Experience managing labor and operational expenses against established budgets

Physical & Work Environment Requirements

This is an active operational leadership position that requires frequent movement throughout assigned properties.

Candidates must be able to:

• Walk and climb stairs frequently

• Bend, crouch, stoop, reach, grasp, push, and pull throughout the shift

• Work indoors and outdoors in varying environmental and weather conditions

• Lift and carry up to 50 pounds

• Communicate effectively with employees, leadership, and clients

• Remain active throughout extended operational shifts

Reasonable accommodations may be provided to qualified individuals with disabilities in accordance with applicable law.

Why Join Us?

• Competitive management-level compensation

• Opportunity to lead and develop a large operational team

• Hands-on leadership role with meaningful responsibility

• Opportunity to directly influence service quality and client satisfaction

• Professional growth and development opportunities

• Supportive leadership environment focused on accountability, teamwork, and operational excellence

Schedule

Full-Time 

The Assistant Operations Manager is also responsible for participating in a minimum of three client walkthroughs per week.

Flexibility may be required based on staffing, client needs, emergencies, and other operational requirements.

Compensation

Starting at $65,000 annually, depending on experience.

If you're an experienced janitorial operations leader who enjoys developing teams, solving operational challenges, and delivering exceptional service, we encourage you to apply and take the next step in your leadership career with us.

We are an Equal Opportunity Employer and consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by applicable law.