What are the responsibilities and job description for the Network Engineer position at Knoxville Technology Council?
Knoxville, TN | Direct Hire | Direct Hire
We're partnering with a well-established organization seeking a Network Engineer to support and improve a growing multi-site network environment. This role is ideal for someone who enjoys balancing day-to-day network administration with project work and infrastructure improvements. You'll have the opportunity to work across multiple locations, evaluate existing environments, recommend enhancements, and play an active role in improving reliability, performance, and scalability.
This is more than a break/fix position. The team is looking for someone who takes ownership, thinks proactively, and enjoys solving problems before they become larger issues.
What You'll Be Doing
We're partnering with a well-established organization seeking a Network Engineer to support and improve a growing multi-site network environment. This role is ideal for someone who enjoys balancing day-to-day network administration with project work and infrastructure improvements. You'll have the opportunity to work across multiple locations, evaluate existing environments, recommend enhancements, and play an active role in improving reliability, performance, and scalability.
This is more than a break/fix position. The team is looking for someone who takes ownership, thinks proactively, and enjoys solving problems before they become larger issues.
What You'll Be Doing
- Administer and support network infrastructure including routers, switches, firewalls, and wireless environments
- Troubleshoot network connectivity and performance issues
- Participate in network upgrades, refreshes, and modernization initiatives
- Assess network environments and recommend improvements
- Create and maintain network documentation
- Support infrastructure projects from planning through implementation
- Work directly with end users and business stakeholders to understand operational needs
- Assist with wireless and site infrastructure planning as needed
- 3–5 years of hands-on networking experience
- Strong knowledge of routing and switching concepts
- Experience with VLANs, network troubleshooting, and firewall administration
- Understanding of BGP, failover, and static routing concepts
- Experience configuring and managing network infrastructure devices
- Strong communication and customer service skills
- Ability to prioritize work effectively and operate independently
- Fortinet experience
- Azure exposure
- Telecom or VoIP experience
- Wireless networking experience
- Experience supporting distributed or multi-site environments
- Healthcare industry experience
- Takes ownership and follows through
- Identifies opportunities for improvement rather than simply resolving tickets
- Thinks strategically about network reliability and performance
- Communicates effectively with both technical and non-technical audiences
- Brings a proactive, solutions-oriented mindset
- Stable and growing organization
- Mix of operational support and project work
- Opportunity to influence infrastructure decisions
- Leadership team open to ideas and improvement recommendations
- Visible impact on the environment and business operations
- Exposure to multiple locations and network environments
- Knoxville-based position
- Approximately 10% day travel to regional locations
- Competitive salary plus bonus potential
- Full-time, direct-hire opportunity