What are the responsibilities and job description for the Senior Quality Technician position at Knowles Precision Devices?
Job Summary
Quality Assurance (QA) is a critical part of Cornell Dubilier’s success. Quality Assurance technicians shall ensure the continued success through monitoring of the materials and processes used to manufacture customer products.
Quality Assurance specialists play a key role in Cornell Dubilier's ability to consistently provide products that meet customer and applicable statutory and regulatory requirements.
Responsibilities/daily Tasks
Perform compliance/conformance testing on materials, product in process and finished goods. Perform verification inspections on incoming, in-process and outgoing materials and products. Set-up and operate test equipment
Must be competent with measurement equipment such as: calipers, micrometers, custom gages, visual comparators, LCR meters, multimeters, thread measurement devices, durometers, Keyence systems, XRF systems, IC measurement, etc.
Record test results and prepare reports (Reports include - First Article Inspections (FAI) - AS9102 compliant, Material Review Board (MRB) requests, Ion Chromatography (IC) test results
Prepare laboratory test submissions, Interpret test results for compliance to acceptance requirements Perform IC cleanliness testing on materials and products
Complete C of C / C of A reports for finished products
Identify, match and interpret external provider documentation (such as C of C, C of A and provided test data)
Disposition non-complying materials and parts and prepare reports (communicate with supply chain personnel)
Process and disposition RMAs
Create FAI reports including AS9102 compliant reports
QMS system audits (internal audits - per AS9100) - May require external education Maintain a orderly work area
Create internal process measuring reports using excel.
Qualifications
To be a competent Quality Assurance specialist, the candidate shall:
Math skills - Knowledge of basic math and computer skills are important because measuring, calibrating, and calculating specifications are critical parts of quality assurance testing.
Mechanical skills - shall be able to use specialized tools and gauges when testing and measuring materials and products (CMM experience)
Technical skills - must understand drawings, material specifications, technical documents, manuals, etc. to ensure materials and products meet quality requirements.
Communication and Listening skills - shall have the ability to clearly communicate both internally and to external providers the results of inspection results.
Microsoft Office proficiency is critical: (Excel, Word, Power-point, Visio, etc.
Other
Continuing Education - may be required to achieve continuing education for QMS compliance
Dexterity - shall be able to quickly remove sample parts or products, perform inspections and disposition parts and/or products.
Physical stamina & strength - Quality technicians shall have full body movement and have the ability to lift materials and products (< 50 lbs)
Must have the ability to work independently with limited supervision.
Relation Of The Position To Others In The Company
Quality Assurance specialists shall be adaptable to work with all positions within the facility. This will include working with Engineering, Supply Chain, Manufacturing, Shipping, Receiving, R & D and other identified interested parties to achieve success.
Ethics And Professional Conduct Requirements
Quality Assurance (QA) is a critical part of Cornell Dubilier’s success. Quality Assurance technicians shall ensure the continued success through monitoring of the materials and processes used to manufacture customer products.
Quality Assurance specialists play a key role in Cornell Dubilier's ability to consistently provide products that meet customer and applicable statutory and regulatory requirements.
Responsibilities/daily Tasks
Perform compliance/conformance testing on materials, product in process and finished goods. Perform verification inspections on incoming, in-process and outgoing materials and products. Set-up and operate test equipment
Must be competent with measurement equipment such as: calipers, micrometers, custom gages, visual comparators, LCR meters, multimeters, thread measurement devices, durometers, Keyence systems, XRF systems, IC measurement, etc.
Record test results and prepare reports (Reports include - First Article Inspections (FAI) - AS9102 compliant, Material Review Board (MRB) requests, Ion Chromatography (IC) test results
Prepare laboratory test submissions, Interpret test results for compliance to acceptance requirements Perform IC cleanliness testing on materials and products
Complete C of C / C of A reports for finished products
Identify, match and interpret external provider documentation (such as C of C, C of A and provided test data)
Disposition non-complying materials and parts and prepare reports (communicate with supply chain personnel)
Process and disposition RMAs
Create FAI reports including AS9102 compliant reports
QMS system audits (internal audits - per AS9100) - May require external education Maintain a orderly work area
Create internal process measuring reports using excel.
Qualifications
To be a competent Quality Assurance specialist, the candidate shall:
- have a strong work ethic, be dependable, honest, responsible, adaptable and be a team player;
- Have experience with customer interaction and be comfortable communicating with the customer.
- Be able to demonstrate continuous improvement actions taken to improve customer satisfaction
- Be able to interact with cross functional teams at all levels.
- Document control skills
- Have basic knowledge of the AS9102 First Article inspection process
- Have a basic understanding of how to interpret drawings, specifications and work instructions;
- Have basic math skills (interpretation of symbols such as micro(μ), milli(m), ohm(Ω), volts(V), current(A), etc..
- Be meticulous in their work, skilled in quality processes and statistical techniques, and knowledgeable about measurement and test equipment (MT&E). Attention to detail and an aptitude for working with data are critical. A solid grasp of the sciences, and basic engineering concepts is required.
- Work as part of the Quality team so interpersonal and communications skills are crucial. Must be observant, technical, thorough, dependable, amicable and professional.
Math skills - Knowledge of basic math and computer skills are important because measuring, calibrating, and calculating specifications are critical parts of quality assurance testing.
Mechanical skills - shall be able to use specialized tools and gauges when testing and measuring materials and products (CMM experience)
Technical skills - must understand drawings, material specifications, technical documents, manuals, etc. to ensure materials and products meet quality requirements.
Communication and Listening skills - shall have the ability to clearly communicate both internally and to external providers the results of inspection results.
Microsoft Office proficiency is critical: (Excel, Word, Power-point, Visio, etc.
Other
Continuing Education - may be required to achieve continuing education for QMS compliance
Dexterity - shall be able to quickly remove sample parts or products, perform inspections and disposition parts and/or products.
Physical stamina & strength - Quality technicians shall have full body movement and have the ability to lift materials and products (< 50 lbs)
Must have the ability to work independently with limited supervision.
Relation Of The Position To Others In The Company
Quality Assurance specialists shall be adaptable to work with all positions within the facility. This will include working with Engineering, Supply Chain, Manufacturing, Shipping, Receiving, R & D and other identified interested parties to achieve success.
Ethics And Professional Conduct Requirements
- Be inclusive - welcome and support people of all backgrounds and identities
- Be considerate - we depend on each other to produce the best results we can as a team and as a company. Your decisions will affect customers and colleagues, and you must take those consequences into account when making decisions.
- Be respectful - we won't agree all of the time, but disagreement will not be an excuse for disrespectful behavior. Everyone experiences frustration from time to time, but we cannot allow that frustration to become personal attacks. We will not tolerate an environment where people feel uncomfortable or threatened.
- Be punctual - team members are expected to be present for work, on-time, every day. Regular attendance and punctuality are critical to team stability and operation.
- Insubordination - a direct or indirect refusal by an employee to perform a legal, ethical and reasonable directive from a manager or supervisor when the directive has been clearly understood will not be tolerated.
- Insolence - if an employee mocks, insults, disrespects or shows similar inappropriate behavior toward a manager, supervisor or team member, the employee shall be subject to disciplinary actions.
- Fraud and Falsification - Cornell Dubilier Marketing performs work under contracts which are within the jurisdiction of departments of the United States Government. Some work performed under these contracts affects the national security of the United States and the requirements of these contracts are designed to ensure that essential attributes of the work are carefully checked or inspected and that records accurately reflect the results of all work. Any falsification, concealment or alteration of any material fact or any false, fraudulent or fictitious statement or representation in connection with the work under any contract within the jurisdiction of the Government is not only prohibited by company policy, but may also be punishable under Federal Law.