What are the responsibilities and job description for the Business Intelligence & Data Manager position at Knowit Training?
Our client, a non-profit foundation serving communities in the State of Texas, is seeking a technically skilled and collaborative Business Intelligence & Data Manager to lead data stewardship and delivery across the Foundation’s enterprise systems, including Salesforce, SharePoint, NetSuite, and emerging AI platforms, in a hybrid cloud environment. This role is suited to a professional with hands-on experience in data infrastructure, lifecycle management, and cross-system integration.
Responsibilities:
Data Operations & Governance
Qualifications:
Responsibilities:
Data Operations & Governance
- Implement and maintain data governance policies and protocols.
- Oversee data architecture and data lifecycle processes across cloud and on-premise environments.
- Ensure data quality, integrity, and compliance with regulatory and ethical standards.
- Partner with the Strategy & Insights team to establish robust data pipelines for KPIs, reporting dashboards, and advanced analytics models.
- Serve as a technical liaison to ensure data assets are structured and maintained in ways that optimize analysis, automation, and modeling.
- Promote self-service analytics by creating efficient, accessible data structures across departments.
- Support, enable, and drive enterprise-wide data integration efforts across platforms like Azure, Salesforce, Oracle, and SQL databases.
- Manage ETL pipelines and collaborate on the development of scalable data warehousing solutions.
- Continuously assess and implement new tools and technologies that enhance our data infrastructure.
- Cultivate partnerships with business leads across programs, operations, development, and finance to align data systems with strategic objectives.
- Translate functional needs into technical data requirements and solutions.
- Support facilitation of joint planning sessions to identify evolving data priorities and analytics requirements.
Qualifications:
- Bachelor’s degree preferred
- 5 or more years of relevant experience
- Experience in data management or systems integration
- Involvement in building analytics support structures (dashboards, visualizations, models)
- Proven experience working within hybrid cloud architecture
- Advanced proficiency in SQL and data tools such as Power BI, Tableau, or Python/R
- Solid working knowledge of Salesforce data modeling and architecture
- Experience supporting data operations in mission-driven or nonprofit contexts
- Collaborative by nature, with strong interpersonal and communication skills
- Detail-oriented and adept at managing multiple data systems concurrently
- Passion for enabling data-driven decision-making across teams
- Comfortable translating between technical and non-technical audiences
- Effectively model and demonstrate Foundation’s core competencies, which include Collaboration, Impact and Problem Solving, Integrity and Accountability, Learning, and Internal and External Service
