What are the responsibilities and job description for the HR Administrative Coordinator position at Knight Watch?
Description
Who We Are:
Knight Watch, Inc. is one of the fastest-growing Commercial Security Systems & Building Automation provider in Michigan. We partner with some of the largest healthcare, educational and industrial facilities in Michigan! Our employees and work environment inspire innovation and creativity, making Knight Watch a rewarding place to work! We value all our employees and provide them with the resources to succeed inside and outside of the workplace.
We Are a One-stop-shop For Solutions That Make Buildings More Secure, Efficient, And Comfortable. From Design And Planning To Installation And Service, We Offer
At Knight Watch, people and relationships are at the center of everything we do. The HR Administrative Coordinator is a high-impact position that creates the customer and employee experience from the very first moment someone interacts with us—whether in person, over the phone, or through email.
This role combines HR administrative support with front desk hospitality across multiple office locations. We are looking for a friendly, polished, highly organized professional who thrives in a fast-paced environment and can represent the Knight Watch culture with pride every single day.
This person will own our greeting desks, ensure seamless visitor experiences, strengthen our employment brand, and elevate our employee experience.
This position will also serve as the central communication hub for all locations, fostering strong connections and ensuring streamlined coordination across every location in the organization.
We are seeking an experienced HR Administrative Coordinator for our Kalamazoo, MI location.
Why You’ll Love Knight Watch, Inc.
Front Desk & Guest Experience (Multi-Site)
www.knightwatch.net
Who We Are:
Knight Watch, Inc. is one of the fastest-growing Commercial Security Systems & Building Automation provider in Michigan. We partner with some of the largest healthcare, educational and industrial facilities in Michigan! Our employees and work environment inspire innovation and creativity, making Knight Watch a rewarding place to work! We value all our employees and provide them with the resources to succeed inside and outside of the workplace.
We Are a One-stop-shop For Solutions That Make Buildings More Secure, Efficient, And Comfortable. From Design And Planning To Installation And Service, We Offer
- Access Control?
- Video Surveillance?
- Security Systems?
- Fire Systems?
- HVAC Controls?
- Building Automation?
- Lighting Controls?
At Knight Watch, people and relationships are at the center of everything we do. The HR Administrative Coordinator is a high-impact position that creates the customer and employee experience from the very first moment someone interacts with us—whether in person, over the phone, or through email.
This role combines HR administrative support with front desk hospitality across multiple office locations. We are looking for a friendly, polished, highly organized professional who thrives in a fast-paced environment and can represent the Knight Watch culture with pride every single day.
This person will own our greeting desks, ensure seamless visitor experiences, strengthen our employment brand, and elevate our employee experience.
This position will also serve as the central communication hub for all locations, fostering strong connections and ensuring streamlined coordination across every location in the organization.
We are seeking an experienced HR Administrative Coordinator for our Kalamazoo, MI location.
Why You’ll Love Knight Watch, Inc.
- Working with a team that values teamwork and growth in their profession!
- Competitive benefits package including medical, dental, and vision insurance, along with company match to 401(k).
- 7 Paid Holidays each year.
- Competitive pay and a personalized road map that outlines pay increases upon completion of projects, trainings, etc.
- Paid time off that can be used for vacations, sick time, and personal days!
- Well-rounded approach to employee wellness with benefits such as free healthy snacks and a Free Employee Assistance Program provided to you & anyone living in your home!
- Choice of Company Phone or using your own iPhone with a monthly reimbursement!
- Based upon role you are given a company vehicle. Gas and Maintenance is covered for all vehicles.
- Up to $1,500 per semester tuition reimbursement!
- Ongoing employee engagement activities ranging from our Knights of The Round Table International Trip to our Company Bonding Events!
- An in-depth onboarding program, being assigned a mentor, and thorough on-the-job training.
Front Desk & Guest Experience (Multi-Site)
- Serve as the welcoming face and voice of Knight Watch for visitors, customers, interview candidates, and employee guests.
- Operate the front desk at our Kalamazoo HQ location and support additional sites remotely.
- Maintain our lobby and meeting spaces to Knight Watch hospitality standards—professional, clean, warm, and organized.
- Support security, visitor log-in, badge access, conference room scheduling, and mail/shipping needs.
- Partner closely with our HR, IT, and Facilities teams to ensure a seamless in-office experience.
- Assist with onboarding tasks: welcome set-up, paperwork prep, scheduling, HRIS updates, badges, new hire lunches, and first-day details.
- Support personnel file maintenance, I-9 verification, record keeping, and confidential HR documentation.
- Schedule interviews and help manage candidate logistics to create an excellent hiring experience.
- Support employee communication, engagement, and recognition activities.
- Coordinate daily lunch orders and meeting meals, both internal and external. Assist with onsite and offsite catered events: ordering, scheduling, set-up, clean-up, vendor coordination, and special employee experiences.
- Help execute celebrations, training sessions, town halls, and customer/partner events.
- Ensure breakrooms, beverages, supplies, and snacks are stocked and organized.
- Manage office and front desk supplies across multiple locations.
- Support incoming/outgoing mail, deliveries, and UPS/FedEx/USPS routing.
- Coordinate shipping and receiving for new hire equipment and offboarding.
- Provide primary administrative support to HR team, along with light support to Operations and Leadership as needed
- Every visitor walks away saying, “That is an impressive company.”
- Employees feel supported, welcomed, and connected to our culture.
- Leaders trust you to anticipate needs and deliver before they even ask.
- The front desk runs smoothly, with a high level of professionalism and integrity
- Knight Watch events are organized, polished, and well-executed.
- Warm, confident communicator who enjoys helping others.
- Highly organized and able to manage multiple priorities.
- Professional presence with strong emotional intelligence.
- Strong written and verbal communication skills.
- High level of problem solving.
- Positive, fun, high-energy attitude—people notice when you’re here.
- Comfortable with technology, scheduling tools, and HR/office systems.
- Able to maintain confidentiality and handle sensitive information.
- Incredibly team oriented with dedicated enthusiasm to learn and grow.
- 2 years in HR coordination, administration, reception, or hospitality preferred.
- Experience managing office operations or multi-site communication is a plus.
- HRIS experience (Paylocity or similar) helpful.
- Strong customer service background highly valued.
- Onsite Monday–Friday at Kalamazoo HQ
- Occasional local travel to support multi-site needs or events. Locations exist in Kalamazoo, Grand Rapids, Lansing, Novi, and northern Indiana
- Full-time role with typical business hours; flexible
- Knight Watch Inc. is an equal opportunity employer. Women, minorities, veterans, and individuals with disabilities are encouraged to apply.
- Offers are always contingent on successful completion of a background check.
www.knightwatch.net