What are the responsibilities and job description for the General Manager position at KNIESELS COLLISION INC?
Company Overview: Founded in 1968, Kniesel’s Collision has grown into a trusted leader in the auto repair industry, operating 13 state-of-the-art facilities throughout Northern California. As a family-owned business, we take pride in delivering exceptional customer service and performing repairs using the highest-quality techniques and standards. Our team-driven culture supports long-term career development, offering a positive work environment, opportunities for advancement, and a comprehensive benefits package. At Kniesel’s, you're not just joining a company — you're becoming part of a legacy of excellence.
Position: General Manager
Location: Kniesel's Collision - Auburn, 13810 Lincoln Way, Auburn, CA 95603
Job Summary: Are you a results-driven leader with a passion for delivering exceptional customer service? Kniesel’s Collision is looking for a General Manager to lead one of our high-performing, state-of-the-art collision centers in Northern California.
In this pivotal leadership role, you will oversee all aspects of daily operations, drive team performance, and ensure every repair is completed to Kniesel’s high standards of quality and customer satisfaction. You will play a critical role in achieving operational and financial objectives while fostering a culture of professionalism, accountability, and integrity that reflects the values of Kniesel’s Collision.
We’re more than just an auto body shop — we’re a growing, family-owned company that values people and excellence. Joining our team means stepping into a dynamic environment where your leadership makes a direct impact, and your career has room to grow.
Ready to lead with purpose? Let’s build success together.
Qualifications:- Uphold Kniesel’s SOPs and meet insurance and industry standards in vehicle repairs.
- Exceed financial targets, including KPIs, through effective sales forecasting, profit tracking, and expense management.
- Coordinate daily operations with technicians, estimators, and managers to ensure efficient production and timely deliveries.
- Provide support during peak periods by assisting with customer interactions and vehicle processing.
- Oversee payroll and staffing, ensuring accurate timekeeping and effective team management.
- Manage accounts payable and receivable and maintain the financial health of the facility.
- Recruit, train, and retain skilled team members, fostering a culture of success and growth.
- Use and manage estimating and management software proficiently, ensuring smooth operations across all platforms.
- Conduct regular staff and safety meetings to uphold standards and safety protocols.
- Maintain a clean and organized facility at all times.
Core Values:
Our ideal candidate aligns with Kniesel’s Core Values:
- WOW Customer Service
- Integrity
- Humility
- Family
- The Golden Rule
- Quality
Required:
- Minimum 3 years of management experience in the collision industry.
- Comprehensive understanding of collision repair processes and insurance requirements.
- Strong leadership, decision-making, and problem-solving abilities.
- Proven track record in meeting deadlines and achieving operational success.
- Advanced proficiency in collision estimatics and relevant software.
- A valid driver’s license is required.
What We Offer:
- Competitive salary with performance-based incentives
- Comprehensive benefits package, including medical, dental and vision insurance
- HSA and FSA options
- Paid Holidays, Paid Sick Time, and Paid Personal Time
- Competitive 401(k) Savings program with a company contribution
- Life Insurance, EAP, Travel Assistance
- Additional Life, LTD, AFLAC options available
- Opportunities for professional development and advancement within the company.
Preferred:
- College degree or equivalent
Physical/Mental Demands:
- Combination of sitting, standing, bending, light lifting, and walking.
- Requires a full range of body motion, including manual and finger dexterity and hand-eye coordination
- Requires corrected vision and hearing to a normal range
- Requires the ability to manage stressful situations
- Occasional stress from varying demands
Job Type: Full-time/Exempt
Pay: $100,000 - $200,000 annually bonus
At Kniesel’s Collision, we believe great people build great teams. If you’re looking for a long-term career with a family-owned company that values quality, customer service, and professional growth, apply today and grow with us. Please submit your cover letter and resume to us at https://kniesels.com/careers/#apply
Kniesel's Collision is an Equal Opportunity Employer.
Salary : $100,000 - $200,000