Lead Resident Maintenance Technician

Who We Are

KNAPP brings new technology to warehouse automation.

The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe automation. We – more than 8,000 employees of the KNAPP Group in over 60 locations worldwide, shaping the future-oriented industry of intralogistics are dedicated to making complexity simple.

One of the KNAPP’s primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind. KNAPP Group’s unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state-of-the-art, industry leading software solutions.

What You Get To Do

As a Lead Resident Maintenance Technician (Lead RMT), you will be part of a team that works to maximize equipment utilization and efficiency where you will be expected to provide industrial Electrical/Mechanical expertise and leadership/oversight. The role will assist in the development and implementation of processes to maintain proper utilization and functionality. This position will focus on the application of knowledge of; electrical, mechanical, hydraulic, pneumatic, and automated equipment. The Lead RMT will take a safety-first approach to all tasks and demonstrate a track record of owning problems through to successful completion. Flexibility is the key to success within this small, dynamic, highly efficient, and effective engineering team.

Essential Functions and Responsibilities:

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assist Shift Engineering Manager with leading the team to rectify software and electro-mechanical faults, resolve PLC-related issues, provide guidance and expertise, be the resident subject matter expert on shift, and provide aid to customer’s sites in assigned area
• Respond to emergency calls at customer site(s).
• Be safety conscious in all activities and will drive a culture of safety and awareness.
• Track and record all problems and see them through to a successful resolution
• In conjunction with the customer’s On-Site Operations Team, provide a first-class response to the customer, ensuring a ‘do-it-right-the-first-time” mentality and policy
• Provide emergency breakdown and specialized maintenance support
• Lead your team by providing first-class maintenance and system support to our customers.
• Manage operations and maintenance of automated storage and retrieval systems and picking systems installed at the customer’s location(s).
• The Resident Maintenance Team Lead will recover equipment and will submit work orders for all jobs completed
• Perform all duties of an Resident Maintenance Technician as needed
• Perform all of duties as assigned
  
  

What You Have

• Associate degree preferably in Electrical Engineering, Mechanical Engineering, Automation or related or equivalent combination of education, training and experience
• 2 year(s) demonstrated mechanical and electrical expertise specifically with KNAPP shuttles and Streamline systems
• 5 years experience in equipment maintenance, modifications and design preferred
• Demonstrated knowledge of Reliability concepts
• Experience leading a project
• Demonstrated experience in understanding of machinery systems, including electrical, mechanical, and pneumatic systems
• Bilingual (English/Spanish) and or (English/German) preferred but not required
• Strong trouble shooting and problem-solving capabilities
• Talent and commitment to provide a unique interpretation or analysis of our systems to customers
• Process-oriented mentality
• Theoretical and operational experience in the operation of PLC-based machinery, highly automated, and robotic equipment and control systems
• Network equipment interfaces, a plus
• Experience in reducing costs through processes and efficiencies
• Weekend work will be required and shall be structured to provide forward planning.
• Intermediate Microsoft Office skills and ability to effectively utilize computers/smart devices
  
  

Working Conditions and Environment:

• Overtime as required by work
• Authorized to work in the U.S.
• Occasional travel maybe required
• Professional office etiquette is required at all times
• Physical requirements may include: sitting, squatting, walking, reaching out to arm’s length, reaching over-head, lifting between 50-100 pounds, and reading
  
  

What You Will Get

• Industry competitive compensation
• Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
• 401k with a very generous employer match and no vesting!
• Paid Vacation & Holidays
• Profit Sharing
• Paid Parental Leave
• Subsidized Daycare
• Tuition Reimbursement
• Pet Insurance
  
  

KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law.

Due to the safety-sensitive nature of this position, strict adherence to KNAPP’s drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”