What are the responsibilities and job description for the IPS Bill Only Advisor (34592) position at KLS Martin Group?
Job Summary
Experienced knowledge of daily operations and the bill only program to include processing Individual Patient Solutions product. Provides training to new and existing team members to include IPS Bill Only processes. Ensures work processes are trained to standards through controlled procedures.
Essential Functions, Duties, And Responsibilities
Educational and Experience Requirements
Experienced knowledge of daily operations and the bill only program to include processing Individual Patient Solutions product. Provides training to new and existing team members to include IPS Bill Only processes. Ensures work processes are trained to standards through controlled procedures.
Essential Functions, Duties, And Responsibilities
- Coordinates training and development with both Bill Only teams. Ensures training is proficient and evaluations communicated to supervisor.
- Assists with IPS Gate data entry as needed.
- Assists the team in gathering shipping information for daily IPS shipments.
- Works with other departments on IPS shipment deliveries.
- Resolves complicated discrepancies for bills and prepares approved bills for invoicing.
- Able to perform all essential IPS bill only duties and responsibilities, including billing corrections against invoices and resolving advanced billing discrepancies.
- Contributes and assists with process improvement initiatives.
- Assists with updated controlled Work Instructions.
- Assists with testing when needed.
- Performs other related duties as assigned
Educational and Experience Requirements
- High school diploma or equivalent.
- Two years related experience or equivalent combination of education and experience.
- Proficient user of Microsoft Office applications
- Use of SAP preferred but not required
- Adhere and support KLS Martin’s quality and safety policies and procedures.
- Ability to retrieve and interpret documentation.
- Able to work in a team setting and independently under minimum supervision
- Strong interpersonal skills with the ability to effectively communicate at all levels internally as well as externally.
- Problem solving & Decision Making / Adaptability & Flexibility
- High level of customer service displaying a positive attitude.
- Typing/computer keyboard
- Utilize computer software (specified above)
- Retrieve and compile information
- Verify data and information
- Organize and prioritize information/tasks
- Operate office equipment
- Verbal communication
- Written communication
- Research, analyze and interpret information
- Investigate, evaluate, recommend action
- Basic mathematical concepts (e.g. add, subtract)
- Sitting for extended periods
- Extended periods viewing computer screen
- Walking
- Reading
- Speaking
- Hear/Listen
- Maintain regular, punctual attendance
- Repetitive Motions
- Writing
- Normal office environment