What are the responsibilities and job description for the Slot Ambassador position at Klondike Casino?
Slot Amassador
The duties below are not limited; other tasks may be assigned by management as necessary.
· Use judgement in checking identification (adhere to Klondike policy of carding anyone who looks to be under 21).
· Accurately count inventory and money at the beginning and end of each shift.
· Maintain a high energy and motivated personality. Acknowledge guests on the gaming floor following the 10/5 rule.
· Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive and memorable experience.
· Effective cash management, cash handling; responsible for slot bank on shift and payouts per slot policy/procedures.
· Maintain inventory as assigned.
· Understand and market all Klondike promotions.
· Monitors guests to ensure that they are not intoxicated and proper procedures are followed if intoxication is observed.
· Working with players on machine issues that are presently reported.
· Correctly check in/out keys for slot machines.
· Properly pay out guests in accordance with Klondike Slot Policy/Procedures.
· Update supervisors/managers on issues relating to operations, equipment or processing failures.
· Maintaining slot machines daily; responding to slot machine issues on summon events/radio responds; checking slot technician log of machines down for malfunctioning.
· Remain up to date on casino happenings and the hours of operation of all food and beverage outlets.
Job Type: Full-time
Pay: $12.00 - $13.00 per hour
Benefits:
- Health insurance
- Paid time off
Education:
- High school or equivalent (Preferred)
Experience:
- Casino slot: 2 years (Required)
Work Location: In person
Salary : $12 - $13