What are the responsibilities and job description for the Legal Assistant position at KLEIN LAW GROUP, LLC?
We are seeking an energetic, customer-focused Legal Assistant to join our team in person in a part-time capacity. This role requires excellent communication, organizational skills, and a passion for delivering personalized service to each client.
Key Responsibilities:
- Greet and welcome clients, ensuring a positive first impression.
- Answer phone calls, respond to emails, and direct clients to the appropriate department or team member.
- Schedule and manage appointments, meetings, and events.
- Anticipate and address client needs before and as they arise, offering tailored solutions to enhance the client experience.
- Provide information about services, products, or company offerings in a professional and knowledgeable manner.
- Maintain and update client records, ensuring that all interactions are documented and tracked accurately.
- Resolve any client issues or concerns promptly and professionally.
- Collaborate with other departments to ensure client expectations are met.
- Ensure the office environment is welcoming and organized for clients and visitors.
- Assist with administrative tasks to support the Klein Law Group team.
Qualifications:
- Proven experience in customer service, hospitality, or a similar role.
- Strong communication and interpersonal skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficiency in office software (e.g., Microsoft Office, Adobe).
- Detail-oriented with strong organizational skills.
- Professional demeanor and appearance.
- Ability to handle sensitive and confidential information with discretion.